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SCHLOSS Zermatt - Active & CBD Spa Hotel

4.0 star property
Upscale spa hotel, walk to Zermatt-Matterhorn Ski Paradise

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for SCHLOSS Zermatt - Active & CBD Spa Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Indoor pool, sun loungers
Exterior
Rooftop HouseSuite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Lobby lounge
Reviews
10

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Bahnhofplatz 18, Zermatt, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola15 min walk
  • Popular LocationSunnegga Ski Resort20 min drive
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Room options

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 6
  • 3 King Beds

View all photos for Solo Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Solo Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Electric kettle
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for View Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The High

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Friends & Family Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Hair dryer
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for View Double Room +

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Friends & Family Suite +

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Suite +

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Hair dryer
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for View Suite +

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Suite +

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Walliserhof Zermatt
Hot Tub
Breakfast included
Pet friendly
Free WiFi
9.4 out of 10, Exceptional, (611)
The price is $162
$188 total
includes taxes & fees
Jun 16 - Jun 17
Hotel Walliserhof Zermatt

About the neighborhood

Zermatt

SCHLOSS Zermatt - Active & CBD Spa Hotel is located in Zermatt City Centre, a neighborhood in Zermatt. Zermatt-Matterhorn Ski Paradise and Matterhorn Glacier Ride are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as ice skating and snowshoeing.
Visit our Zermatt travel guideOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 1 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 106 min drive

Restaurants

  • McDonald's - 2 min walk
  • Golden India - 1 min walk
  • Bäckerei-Konditorei-, Tea-Room Hörnli - 3 min walk
  • Le Petit Royal - 2 min walk
  • Restaurant Derby - 2 min walk

About this property

SCHLOSS Zermatt - Active & CBD Spa Hotel

Upscale hotel located in Zermatt City Centre
Near Zermatt-Matterhorn Ski Paradise, SCHLOSS Zermatt - Active & CBD Spa Hotel provides a free breakfast buffet, a terrace, and a garden. Indulge in a manicure/pedicure, a sports massage, and a body treatment at the onsite spa. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sun loungers
  • A billiards/pool table, concierge services, and massage treatment rooms
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • Helicopter/airplane tours, a porter/bellhop, and multilingual staff
Room features
All guestrooms are individually furnished, and include comforts such as heated floors and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Children's slippers and childcare services
  • Children's robes, hair dryers, and shampoo
  • 70-cm flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and electric kettles

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; to check in, go to Schlosshotel my Lifestyle, Bahnhofplatz 18
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

SchlossHouse
Schloss Zermatt Active & Cbd
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel
SCHLOSS Zermatt - Active & CBD Spa Hotel Zermatt
SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel Zermatt

Frequently asked questions

Does SCHLOSS Zermatt - Active & CBD Spa Hotel have a pool?

Yes, this property has an indoor pool.

Is SCHLOSS Zermatt - Active & CBD Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total).

How much is parking at SCHLOSS Zermatt - Active & CBD Spa Hotel?

This hotel doesn't offer parking.

What time is check-in at SCHLOSS Zermatt - Active & CBD Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at SCHLOSS Zermatt - Active & CBD Spa Hotel?

Check-out is at 11:00 AM.

Where is SCHLOSS Zermatt - Active & CBD Spa Hotel located?

Located in Zermatt City Centre, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 10 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 2-minute walk.

Reviews

10

Exceptional

Rating 10 - Excellent. 7 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel in an equally stunning location. So convenient to the train station and to the Gornergrat mountain rail. Very clean room and excellent amenities in the room and facility. Wish we could have stayed longer, will definitely return. Very helpful and friendly staff to guide us in the right direction around Zermatt.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandy
It is very good out of our expectations
Stayed 2 nights in Sep 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place - 100% Recommend
Very great stay. The staff was very friendly, the room/apartment I had was spacious and well equipped and the washer and dryer in my room was very useful. The breakfast was also wonderful. The location was extremely convenient. A quick three minute walk from the train station, the bus picks up right at the end of the road and the cog train is also at the end of the road. This literally made everything in Zermatt available to me with just a quick walk.
Stayed 4 nights in Dec 2022

10/10 Excellent

Jordi, the woodlands

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an amazing town.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zermatt un jour, Zermatt toujours
Première fois que je séjournais au Schloss Hotel, mais certainement pas la dernière. Le personnel est très sympathique, les chambres sont magnifiques, la literie est confortable et le spa et la salle de sport d'une taille adéquate. Les cours de yoga et pilates étaient superbes. Tout est très bien entretenu, le petit déjeuner est succulent. Bref, tout s'est merveilleusement bien passé. Un grand merci à toute l'équipe.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing hotel, super friendly staff, delicious breakfast, rooms are super comfortable and the location is also perfect
Stayed 2 nights in Feb 2022

10/10 Excellent

Alexandre

Stayed 4 nights in Feb 2022

General hotel information

Reasons to Book
Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0