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Reviews of Seehotel Sonne

4.5 out of 5
Seehotel Sonne
Seestrasse 120, Zuerich, Kuesnacht, ZH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 196 reviews" "
Rating 8 - Good. 49 out of 196 reviews" "
Rating 6 - Okay. 5 out of 196 reviews" "
Rating 4 - Poor. 3 out of 196 reviews" "
Rating 2 - Terrible. 5 out of 196 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities
Always great as usual!
Stayed 1 night in Apr 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service
Always special from start to finish!
Stayed 1 night in Mar 2024
Response from your Sonnen-Team on Mar 26, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, lovely views of the lake and the art inside. Only negative was less than perfectly comfortable bed.
Stayed 2 nights in Nov 2023

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area and hotel building. Service wasn’t the friendliest that we have encountered around Switzerland
Stayed 1 night in Oct 2023

6/10 Okay

Neil

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Every time we asked to eat dinner we were initially told by one waiter that a table was available. It was obvious the restaurant was only 1/3 full. But every time another waiter would come over to us and say "no room." Was it because we were Americans? We sat in the bar lounge and watched and saw the empty tables stayed empty for the entire time.
Stayed 3 nights in Sep 2023

8/10 Good

Nazier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful location Convenient for both ferry and train transport. Friendly staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Linda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I ever stayed. Excellent!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Kartik

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very courteous and helps in the smallest of details that we as travellers might oversee. The location is fantastic , right on the lake and accessible by boat , car and bus.
Stayed 2 nights in Sep 2023

2/10 Terrible

Carlo

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The fact that a hotel of this quality and price does not have air conditioning is absolutely shocking. We were dreading going back to our room for the 3 nights. It was a sweat box and really was an unpleasant experience.
Stayed 3 nights in Aug 2023
Response from Your stay at the Romantik Seehotel Sonne on Aug 22, 2023
Dear User CarloThank you for choosing to stay at the Romantik Seehotel Sonne in Küsnacht and for your open feedback. We truly regret that you were not completely satisfied with the service we provided in terms of the ambiance inside the room.Being protected as an historic monument from 1641, we are unfortunately not allowed to build in any air conditioning devices inside the rooms. Therefore, we are only able the provide the rooms with regular fans. Indeed, this summer there have been extremly unusual high temperatures here even at lake Zurich.Hoping that this experience has not completely marred your opinion about our hotel, we would be more than happy to welcome you again and then hopefully convince you without any compromises.Kind regardsHarald RaabGeneral Manager

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven! A hotel I gladly go back to at every occasion. Small, quiet and elegantly decorated. The staff are friendly and accommodating. The surrounding is stunning and the food at the restaurant is excellent.
Stayed 2 nights in May 2023
Response from Your great review on Jun 28, 2023
Dear User ShirinThank you very much for your recent visit to our Romantik Seehotel Sonne in Küsnacht and your nice feedback. It has been a great pleasure to have you here with us.Please rest assured, that I will forward your feedback to our entire team in kitchen and service, since it is a great motivation and helps us to continue into the same direction and to perform our daily services with enthusiasm and joy.We truly hope to welcome you back at Romantik Seehotel Sonne Küsnacht on a future occasion and remain with best wishes.Sincerely,Oliver MoritzManaging Director

10/10 Excellent

Margaret

Stayed 2 nights in Jun 2023

10/10 Excellent

Denean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So grateful for our stay
This was an incredible place to stay, right on the water edge. The staff were so friendly, and was a perfect place to end our long European trip.
Stayed 3 nights in Apr 2023
Response from Your great review on May 5, 2023
Dear User DeneanThank you very much for your recent stay at our Romantik Seehotel Sonne in Küsnacht and your nice feedback. It has been a great pleasure to have you here with us.Please rest assured, that I will forward your kind words to our entire team, since it is a great motivation and helps us to continue into the same direction and to perform our daily services with enthusiasm and joy.We are also proud, that we have been a perfect place for the end of your trip to Europe and that you were able to take a lot of unique memories back home.We truly hope to welcome you back at Romantik Seehotel Sonne Küsnacht on a future occasion and remain with best wishes.Sincerely,Oliver MoritzManaging Director

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Spot
Another wonderful stay. Open window listening to the lake birds and rain.
Stayed 1 night in Feb 2023
Response from Catherine on Mar 3, 2023
Dear JuliaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from Catherine on Mar 3, 2023
Thank you

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful setting. I arrived 9.30 am dishevelled from overnight journey and needed to change and freshen up to give adress 11am for old friends memorial Kusnacht cemetary. They showed real hospitality and empathy by allowing me to check in to their only empty room. incidentally a significant upgrade! They hosted the lunch after for 50, and could not fault so clearly v good at functions too
Stayed 1 night in Feb 2023
Response from Catherine on Mar 3, 2023
Dear Stephen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Major

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room had nice view. Hotel personnel were very friendly and knowledgeable (specially Michael!!). Food choices at the main restaurant could be better.
Stayed 3 nights in Sep 2022
Response from Catherine on Oct 12, 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Our menu is changing 4-6 times per year....Sincerely,

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive parking 75CHF for 5 days was too much
Stayed 5 nights in Sep 2022
Response from Catherine Julen Grüter on Nov 18, 2022
Hello SuzanneThank you for the feedback. You pax 15 CHF per day which we think is reasonable.

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seehotel was a wonderful experience with very accommodating staff. We really enjoyed all the amenities the hotel offered especially the spa area. Beside a beautiful beach and water taxi/cruise was a bonus.
Stayed 3 nights in Sep 2022

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Catherine on Oct 12, 2022
Lieber EricVielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Excellent

Melanie

Stayed 5 nights in Aug 2022

4/10 Poor

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great lakeside setting. However, waiter told us restaurant was closed, even though reception told us it would be open for 20 more minutes after we checked in. But when arrived with 15 mint to spare, the head water refused to seat us. We were forced either to skip lunch after a long trip from Zermatt or eat way over-priced, junk food (6,50 for a bottle of water; 17.50 CDH for a.”large” salad that was pretty small, etc) in the beer garden. Room was nicely appointed, but like being in attic room with no circulation (a floor fan was provided)For the 365 CDH room price, I was pretty disappointed. No one from management reached out to address our bad experience with the dining room staff, even though I reported it right away. The only question I was asked was what room I was in.
Stayed 1 night in Aug 2022

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her before and find the whole experience lovely.
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2022

10/10 Excellent

Cary, West Hartford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property in a great location right on Lake Zurich. The rooms are spacy and beyond clean. The service is impeccable, The breakfast buffet is bountiful and delicious. It's great for walkers. True you are not right in Zurich city, but the train runs frequently and gets you to town in 12 minutes.
Stayed 4 nights in Apr 2022

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This is a very beautiful hotel. The decor is extremely well done. The location can't be beat- on the water, outside dining, next to the ferry, adjacent river walkway, great neighborhood and close to downtown Zurich.
Stayed 1 night in Jan 2022
Response from Catherine Julen on Jan 25, 2022
Dear Julia thank you very much for your positive feedback. We are looking forward to welcoming you back.

8/10 Good

Niko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great neighbourhood
The hotel was really good for a family stay since the rooms were really large and had a nice pullout sofa for the kids to sleep on. The neighbourhood is really walkable and there is a great walkway along the lake. A short three minute walk away is also a nice playground. There are loads of great restaurants in the area. The one thing that I would definitely check on is whether there is a wedding at the hotel during your stay. During our stay, there was a wedding on and music was playing until 3 AM. It all ended with the Bohemian Rapsody. Since management knew about this, it would have been nice for them to be proactive and put the guests who are not attending the wedding in rooms far away from the wedding venue. Sadly, this was not the case.
Stayed 1 night in Aug 2021

10/10 Excellent

Jiatong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
The staff were so kind and considerate. They were always friendly, positive, and work really hard. The attention to the guests was really kind and nice, and they are also very caring people. You can tell that they really make the most of a challenging situation and that the overall quality of the hotel is top notch. But as always, it's the people (the team) that really make a place. This was a great team. A team of kind champions :) Thanks for bringing sunshine to life
Stayed 21 nights in Feb 2021

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Tor

Stayed 1 night in Jun 2020

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2020
Response from c.Julen on Jun 10, 2020
Guten Tag. Leider können wir uns mit so einer Bewertung nicht verbessern, da wir nicht wissen, was genau falsch gelaufen ist. Schade.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at historic hotel on Lake Zürich
Beautiful setting and building right on the lake. Short distance from the city, walkable into Küsnacht and train station. Lovely typical Swiss breakfast, interesting rooms. Spend the extra for lake view for a quieter and brighter room, away from the busy thoroughfare.
Stayed 1 night in Feb 2020
Response from Catherine Julen on Mar 11, 2020
Thank you very much for the 10 points. We are happy that you enjoyed your stay and... yes we would also definitely go for the lake rooms!!!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Spot!
A charming and nostalgic European Hotel. There are so many nooks in this hotel to relax and enjoy each others company and the scenery. The breakfast and dessert were great. Ate dinner elsewhere. This is a wonderful spot just outside the city (in extremely easy reach) right on the lake with access to the ferry, train and bike path.
Stayed 1 night in Feb 2020
Response from Catherine on Feb 27, 2020
Dear Julia Thank you very much for the 10 points. We are looking forwad to welcoming you back soon.

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel doesn't have early check in and late check out the hotel breakfast is exactly the same everyday
Stayed 9 nights in Feb 2020
Response from Catherine on Feb 27, 2020
Dear guest, we do have early check-in and late-check-out upon availability....We are looking forward to welcoming you back soon.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, very close to train station. Staff are very nice and helpful. The hotel is beautiful, close to the lake, and all facilities are well designed for the comfort of guests. Breakfast is wonderful, and every food carefully selected, fresh and with good taste. I enjoy the stay very much.
Stayed 2 nights in Feb 2020
Response from Catherine Julen Grüter on Mar 11, 2020
Dear guest thank you for your feedback. Breakfast is the most important meal in a hotel for hotel guests, therefore we take care good care that our guests love it.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on Lake Zurich
Room was not large but was clean and comfortable. The hotel is on the lake and has a beautiful beer garden, and you can stroll on the paths and roads next to the lake and see interesting old houses and the like. There’s plenty of restaurants nearby. Staff was helpful and courteous. You can ride a boat across the lake to/from Zurich, which we didn’t have time to do but it seemed like it would be very nice.
Stayed 1 night in Dec 2019
Response from Catherine Julen on Jan 20, 2020
Dear Eric many thanks for the 10 points. We look forward to welcomig you back soon.

6/10 Okay

Faisal

Traveled with family
Liked: Staff & service
The hotel was beautiful but we had difficulty carrying the baby stroller to the room because the room is on the fourth floor and there is no electric elevator to this role as well as my child suffered several bruises as a result of falling from the stairs leading to her bed
Stayed 2 nights in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful old hotel right on the water with an excellent restaurant. The rooms are different and a little quirky. We liked that.
Stayed 1 night in May 2019

10/10 Excellent

Jens viggo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Catherien Julen Grüter, Gastgeberin on Mar 15, 2019
Danke für die 10 Punkte- Wir freuen uns auf ein Wiedersehen im Romantik Seehotel Sonne

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home in Zurich
This is my favorite place to stay in Zurich and is my home away from home. It is peaceful and relaxing. In the summer there is a nice walk along the water and winter the small ice rink. The ferry and train are close by and it is easy to get in and our of central Zurich. Have stayed here 4 times and will again. There are two attached restaurants (formal and casual) as well as a nice bar.
Stayed 1 night in Jan 2019
Response from Catherine Julen Grüter Manager on Mar 13, 2019
Dear Michael Thank you so much for the postitive review. We do look forward to welcome you back to the Sonne.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Seehaus rooms facing lake have public walkway in front of them and can be noisy
Stayed 3 nights in Sep 2018

8/10 Good

Hojoong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lakeside location and nearby park where I can enjoy natural environment.
Stayed 2 nights in Jul 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018