6/10 Okay
Alan
Traveled with family
Jun 17, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The property was safe! We arrived early & they said they could get us into our room early, we’ll it wasn’t our room, it was a room that was the second farthest room from all restaurants and facilities! The first evening We were walking back to our room & I had a serious injury to my right knee, immense pain! I’m not sure if I pulled a tendon or ligament! Any like I said we were the second farthest room from everything! The website said they had three restaurants that served breakfast, not true, only one, it was the O restaurant that served buffet! It was all the way on the other side of the property! I voiced my concerns about my knee injury, stating that it was no fault to the Hotel, they said sorry, no one offered to help move us to a closer room, they said sorry about restaurants being closed & only one open for breakfast! All of the restaurants we ate at, were clean, excellent food & staff!
Just think the Hotel Staff could have been more accommodating!
Alan
Stayed 7 nights in Jun 2024