8/10 Good
Kayli
Nov 11, 2023
Liked: Room comfort
Beautiful view, services not what you expect
Beautiful views from the balcony! The place is a great concept, wish it were a little cleaner, we had to wear our shoes inside or we would have black feet in minutes from the dirty floor. And there was hair in the tub drain. It was nice to have laundry in room. The balcony door needs two people to slide open but once you’re out there, it’s a million dollar view! The person from icare never contacted us a single time, and I had to reach out for check out instructions at 7:30pm the night before our flight because no one had contacted us at all. Luckily we didn’t need anything during our stay and were self sufficient but it was sad seeing that the service was great in the guest book by multiple guests, but we received no service besides charter from the airport, and luggage delivery to airport after we were told to take our buggy and ourselves to the airport. We had a wonderful time and these shortcomings didn’t ruin our trip, however it would have been nicer if these things didn’t exist!
Kayli
Stayed 5 nights in Nov 2023