Customer Support

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		Customer support

Customer Support

Five most common customer support questions:

1	Do I need to contact Expedia to confirm my booking?
2	How do I change or cancel a purchase?
3	My flight leaves soon. Where do I confirm my reservation?
4	How do I confirm my seat assignments?
5	Where can I get more information about shopping for travel?

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Passport information

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Three ways to find answers to your questions

Find travel information on our FAQ pages.

Look below for tips and how-to information. Click on a link for details:

Flights
Hotels
Vacation packages
Rental cars
Elite Plus™

Cruises
Activities
Itinerary changes
Account information

Shopping tips, deals
Security and privacy
Service
Maps

Send us an e-mail.

Aside from credit card transactions and some types of exchanges, we can handle most inquiries via e-mail. Send us your question and we'll get back to you within four hours.
Give us a call.

Expedia Customer Support is available 24 hours a day, seven days a week at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787.

Flights

Searching for flights: Search tips, senior and infant fares, unaccompanied minors, and more.
Billing and ticket delivery: Credit cards, security, lost or stolen tickets, and more.
Airline toll-free numbers: Contact information for more than 100 airlines.
Airport information: Articles on the facilities and services at nearly 100 airports worldwide.
Flight status: Current status and gate information.
Fare Compare: How to find low airfares to common destinations.
Fare Tracker: Keep track of prices on your favorite routes.

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Hotels

Common questions about hotels: Booking by phone, cancellation policies, and more.

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Vacation packages

Common questions about vacation packages: Types of packages, how to book, and more.
Vacation package shopping tips: Suggestions for how to keep costs down.

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Rental cars

Common questions about rental cars: Pickup and drop-off, special equipment, and more.

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Expedia® Elite Plus™

Elite Plus is an exclusive recognition program for our best customers. To qualify, members must stay a minimum of 12 hotel nights, or complete at least $10,000 worth of travel booked on Expedia within a calendar year. Members are automatically enrolled at no cost.

Find out more about the Elite Plus program and benefits.

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Cruises

Researching: Adults-only, family-friendly, narrowing your search, cabin types, and more.
Booking: Forms of payment, booking airfare, cancellation policy, and more.
Preparing: Planning ahead, passports, what to bring, and getting to the ship.
About the ship: Cabin assignments, getting on and off the ship, ship safety, and more.
Life onboard: Services, dining, activities, and etiquette.
Ports of call: Transportation, activities, and meals.

If you need further assistance, please call an Expedia cruise specialist at 1-888-249-3978 or 1-702-939-2649.

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Activities

Top questions: Types of activities, locations, booking, voucher delivery, and more.

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Itinerary changes

Steps to follow: Flights, hotels, cars, packages, and cruises.

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Account information

Create, update, or close an account.
Retrieve or change your password.
Express booking: Access the sign-in page.
Travel Arranger: Learn how to book travel for others.

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Shopping tips, deals

Shopping for travel: How-to information, suggestions for finding deals, and more.
Insider's shopping tips: How to find the best air, hotel, and car-rental deals.
E-mail promotions: Sign up to have travel deals delivered via e-mail.
Using coupons: How to save, view, and use coupons.

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Security and privacy

Expedia.com's privacy pledge: How we collect, use, and protect information.
Credit card guarantee: Privacy details, providing your credit card via phone, and more.

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Service

The Expedia Promise: We�re here for you—every step of the way!
Expedia's Best Price Guarantee: You�ll always get the lowest price with us.
Traveler alerts: News updates, policy changes, and travel tips.

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Maps

Using Maps: Tips for searching, getting directions, printing, saving, and e-mailing maps.
Map FAQs: Browser requirements, cookies and maps, feedback, and more.

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