10/10 Excellent
Stephanie
Traveled with family
Jun 6, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Redlion Hotel is 5 star resort. My experience started with the staff being available and present before I had even stepped foot on the property. They provided timely and uniquely curated information which made my itenerary planning a breeze.
Once at the property I was greeted with top notch customer service that rivals the likes of The Mandarin, Four Seasons and Belmond. The staff made us feel at ease, which can be quite challenging at times for my special needs son. At the end of the stay my son hugged, Randal the owner, which he verry rarely does with anyone!
What set this hotel apart were the first rate amenities, a beautiful outdoor pool that looks like the blue lagoon. Plus an indoor pool as well and a hot tub. A Club room with ping pong tables and video arcade games. Extra large lobby spaces with nooks and crannies to watch tv, read a book, or just have a private chit chat in a serene setting.
The suite we were in was reminescent of Greek design it had a harmonious blend of beautifully ornately decorated wood with rich creme walls and glass paned double doors. Plenty of space for a family to stretch out and relax and included a microwave and refrigarator!
Thanks Redlion staff your hotel provided the perfect backdrop for a verry serene and peaceful vacation! Will definitely be back again.
Stephanie
Stayed 2 nights in May 2024