2/10 Terrible
Nigel
Traveled with partner
Jun 7, 2024
Disliked: Staff & service, property conditions & facilities
There is no shuttle transport from the airport to the hotel. It is too far to walk. It is too close for an airport taxi. It has to be by a public bus. I had to get bus numbers and nearest stop to the hotel from the airport information. There are two possible buses. The bus stop is close to the airport. It was hard getting cases on and off the bus. The bus drop off stops are 15 minutes walk from the hotel then walking in the heat and in a less safe unattractive industrial area pulling a case on wheels over rough paths. There is a hired shuttle to the airport only in the morning. The restaurant was inadequate, slow service, poor quality food, and a limited menu. To make it worse we were advised many of the dishes were unavailable including basics like no pizza, no hamburgers and no fries!! We were there among the first diners at 7pm. We waited 30 minutes for the glass of wine (for some reason beer could not be ordered and not served with dinner) and then we waited 50 minutes for a salad and vegetarian burger! I have stayed at Holiday In before and would never recommend this hotel.
Nigel
Stayed 1 night in Jun 2024