6/10 Okay
Narayan
May 4, 2024
Liked: Amenities
There was a heavy rain on that day (26th April '24) Power went off. There was an outage for 2 plus hours. The lady staff at the reception desk dint know when the power wd be back. ( No surprise!) We cd see several small 'refillable- liquid -contained- glass lights ' were lit in the reception desk, bar and dining hall. ( Are these the best alternatives for Solar powered lanterns !!?)
However, the guests rooms were left to be in dark.
When we asked for a Manager to whom we can escalate this issue, reception desk gave a helpless reply.. No such person it seems !
Just wondering, is this Hotel not having a system of Power back ups for rooms ?!!
Thank God, the power came after 2 hours. Otherwise we wd have been sweating through out the night.
" The best Management practice is the one, which should be shown at the time of Crisis '
We dint see any of that kind there !!
Narayan
Stayed 1 night in Apr 2024