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Mercure Stratford-upon-Avon Shakespeare Hotel

4.0 star property
Upscale Stratford-upon-Avon hotel in Stratford-upon-Avon City Centre with 24-hour front desk

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Mercure Stratford-upon-Avon Shakespeare Hotel

Exterior
Classic Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Miscellaneous
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Classic Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Parking availableParking availableParking available
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
Chapel Street, Stratford-upon-Avon, England, CV37 6ER
  • Popular LocationRoyal Shakespeare Theatre3 min walk
  • Popular LocationShakespeare's Birthplace5 min walk
  • Popular LocationAnne Hathaway's Cottage4 min drive
  • AirportBirmingham (BHX)31 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Alan
Oct 13, 2023
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Room options

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 1 Double Bed

8.7/10 Excellent

Highlights

Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Fan
Eco-friendly toiletries
Hair dryer
  • 97 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

9.4/10 Wonderful

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Eco-friendly toiletries
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 1 Double Bed

Privilege, Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Twin Room, 1 Double Bed

9.3/10 Wonderful

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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$142 total
includes taxes & fees
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About the neighborhood

Stratford-upon-Avon

Mercure Stratford-upon-Avon Shakespeare Hotel is located in Stratford-upon-Avon City Centre, a neighborhood in Stratford-upon-Avon, and is near a train station. The River Avon Trail and Stratford-upon-Avon Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Avon Bank Gardens and Bancroft Gardens. Stratford Butterfly Farm and The Welcombe Hills are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Stratford-upon-Avon travel guideOpens in a new window

What's nearby

  • Royal Shakespeare Theatre - 3 min walk
  • Shakespeare's Birthplace - 5 min walk
  • Stratford Butterfly Farm - 10 min walk
  • Stratford Racecourse - 4 min drive
  • Anne Hathaway's Cottage - 4 min drive

Getting around

  • Stratford-Upon-Avon Station - 11 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Windmill Inn - ‬1 min walk
  • ‪Dirty Duck - ‬4 min walk
  • ‪Sabai Sabai - ‬5 min walk
  • ‪Garrick - ‬2 min walk
  • ‪The Golden Bee - ‬3 min walk

About this property

Mercure Stratford-upon-Avon Shakespeare Hotel

Upscale hotel located in Stratford-upon-Avon City Centre
At Mercure Stratford-upon-Avon Shakespeare Hotel, you can look forward to a terrace, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks at this hotel include:
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, multilingual staff, and wedding services
  • 1 meeting room, a front-desk safe, and smoke-free premises
  • Guest reviews give good marks for the breakfast, helpful staff, and overall condition
Room features
All 78 rooms include comforts such as 24-hour room service, as well as perks like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with satellite channels
  • Coffee/tea makers, portable fans, and daily housekeeping

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1764
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from November 1 2023 to May 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Stratford-upon-Avon
Mercure Shakespeare
Mercure Shakespeare Hotel
Mercure Shakespeare Hotel Stratford-upon-Avon
Mercure Shakespeare Stratford-upon-Avon
Mercure Stratford-upon-Avon Hotel
Mercure Stratford-upon-Avon Shakespeare
Mercure Stratford-upon-Avon Shakespeare Hotel
Shakespeare Hotel
Shakespeare Mercure
Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

Frequently asked questions

Is Mercure Stratford-upon-Avon Shakespeare Hotel pet-friendly?

Yes, Mercure Stratford-upon-Avon Shakespeare Hotel allows pets (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Stratford-upon-Avon Shakespeare Hotel?

Self parking is available for GBP 15 per night. Limited spots are available.

What time is check-in at Mercure Stratford-upon-Avon Shakespeare Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Stratford-upon-Avon Shakespeare Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Stratford-upon-Avon Shakespeare Hotel located?

Located in Stratford-upon-Avon City Centre, this hotel is steps from Shakespeare’s Schoolroom & Guildhall, Nash's House, and New Place. The Old Bank and Town Hall Stratford upon Avon are also within 5 minutes. Stratford-Upon-Avon Station is 11 minutes by foot.

Reviews

8.2

Very Good

Rating 10 - Excellent. 366 out of 1000 reviews" "
Rating 8 - Good. 395 out of 1000 reviews" "
Rating 6 - Okay. 155 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing
Room was large and clean, bed comfortable. Lots of glasses and room service trays in all the corridors. Hotel desperately needs refurbishing, no atmosphere or style to the place. Shame as a waste of a potentially beautiful building
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Stayed 2 nights in Oct 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Expensive for the condition of the hotel.
We didn’t know until we arrived the hotel is closing down for a refurbishment and has been bought out. Our bathroom was dangerous. Shower was literally coming away from the wall toilet flush didn’t work every time. Bedroom dirty. We don’t mind tired as long as things work and are clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning old building & comfy stay
Really enjoyed our little overnighter here. Absolutely stunning building. Nice size room with high ceiling in gorgeous Tudor style. Bed comfy nice bedding. Read some bad reviews but was pleasantly surprised. Yes the carpet is a little old and the chair by the window but it’s all part of the charm. Large modern bathroom. Only negative was a little dust on the windowsills nothing to ruin a lovely comfy night sleep and lovely staff at check in too
Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly. Room comfortable. The hotel is about to close for refurbishment- and it is looking pretty tired right now. Very conveniently situated for the theatre.
Stayed 1 night in Oct 2023

4/10 Poor

Miss Emma

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay again
The location is good but the hotel is very shabby and dirty. Our hotel room had black mould and the bath taps weren't working properly. We also didn't have any heating and there were no car parking spaces.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Sub standard hotel with good location
The hotel boasts a fantastic location, but regrettably falls short of expectations given its price point. Contrary to the enticing images displayed, there was a notable absence of afternoon tea options, with the caveat that such bookings must be made in advance via an external platform, such as Groupon. Furthermore, the car park operates on a first-come, first-served basis, with an additional inconvenience of no staff available at the front desk upon my arrival, resulting in a lengthy 30-minute wait just to check-in. Much better hotels on the vicinity!!!
Stayed 1 night in Oct 2023

8/10 Good

Noreen

Liked: Cleanliness, staff & service, room comfort
Fantastic location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

6/10 Okay

Simon

Stayed 1 night in Sep 2023

8/10 Good

MARY

Stayed 2 nights in Sep 2023

10/10 Excellent

Bill

Stayed 1 night in Sep 2023

8/10 Good

caroline

Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a real sense of place. I loved the fact that the rooms were named after Shakespeare characters. The hotel was old but with all the modern conveniences (a lift, ensuite facilities).
Stayed 6 nights in Sep 2023

10/10 Excellent

David, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed property ideally situated in centre of Stratford. Breakfast was very generous with good choice of cerals and cooked items. Staff were friendly, approachable and efficient.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kee Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its actually 3 houses joined as 1. Ask for the rooms on the life/car park side for newer rooms with level floorings. Ask for the older side if you like to stay in a Tudor house.
Stayed 4 nights in Sep 2023

6/10 Okay

Joanna

Old building so expected it to not have all mod cons, but room was a little shabby and could do with updating.
Stayed 1 night in Sep 2023

8/10 Good

Yvonne, Oronoco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay with an easy walk to the Royal Shakespeare Theatre and the waterfront. The room was quaint and comfortable with a large bathroom and great shower (inside a tub). The breakfast was a typical UK affair with a variety of breads, jams, fruit and hot foods served in a common room with close-together tables. The front rooms have low-beamed ceilings and lots of ambience.
Stayed 2 nights in Sep 2023

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing
This hotel is desperately in need of updating. The first room we were offered had ripped net curtains, casement windows that would not close properly with no secondary glazing and was located in a separate block across the car park from the main hotel. The outside door to this block was open when we arrived and windows into the corridor were wide open - security was clearly not a priority. I wasn't comfortable staying in this room and the receptionist gave us unlabelled keys to another room in the main hotel. On opening the door to this room, I was extremely surprised to find that it was already occupied by another guest. We were offered another room, back on the second floor of the other block and had to accept this room as there were literally no other hotel rooms available in Stratford that night (and believe me, I looked). The sheets and duvet were clean, and that is the only positive thing I can say about it. Furniture covers were stained, walls were dirty, there were gaps between the wall and window frames, the spaces between the window and secondary glazing were filthy with dead insects, the soap and shower gel dispensers were empty. Bedside lamps did not work, bedside drawer would not stay closed. Parking was very limited on site. We left before breakfast. The receptionist we dealt with was not rude, but nor was she helpful or particularly polite. Overall very far from what we expected from a branded 4 star hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

E

Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old Hotel...Great Location!
Stayed 1 night in Aug 2023

4/10 Poor

Valerie

Traveled with family
Disliked: Property conditions & facilities, room comfort
Long in the tooth
Water temperature in shower went from scalding hot to ice cold. No way to get consistent temperature. AirCon was terribly inefficient and didn’t work consistently. Our room number and room was virtually unfindable as no directional signage had our room number. Overall a very poor experience for the price we paid.
Stayed 1 night in Sep 2023

General hotel information

Reasons to Book
Property Cleanliness & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Birmingham (BHX)