“Our room's toilet had issues flushing & the front desk staff came to look 3 times but couldn't fix it long term. The staff mentioned giving us a discount for this issue.
At checkout next morning, we asked another front desk staff about this discount for the toilet issue. Since we booked through Expedia, they couldn't give $ discount/refund, but they could give us points. We got 1500 points for the malfunctioning toilet issue which translates to about $8. What a joke.
We should have received……
“The heater was very noisy. There were three people in our occupancy. On the second day of our stay, we went to the counter to ask for bath towels, but the counter staff were only willing to give us two copies. If I want three towels, l would need to pay.😠
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