“The hotel’s location is great, not far from main street. They also offer a free Shuttle bus to take customers to the busiest area in town, so, you don’t have to worry about parking !
We reserved a water view room. It had two big windows , one of the curtain is broken, and they said they are out of batteries, so can not fix it during our stay, so we had to keep it closed all the time. So we can not see the water view from our bed, also because it is too broken, it can not really block the……
“A room with a waterfront view is nice. Waited more than 30 minutes to just get acknowledged at the dinner restaurant by the water, then after waiting another 15 minutes of being ignored...we left. Decor is tired. There are better choices to stay in Newport. It's an expensive hotel, and should at the very least have better service.”
“The location is very convenient for walking, and the hotel owners are very welcoming; they kept the room looking after. I look forward to coming back again.”
“They only had stairs as we needed an elevator
We attempted to shorten our stay from 5 nights to two and the ow er refused
So we left and were charged!!!
They suggested moving us to 3 different rooms 2 different rooms each night on the 1st floor and the. Back upstairs? Made no sense.!!! They would have had plenty of time to rerent the room ?”