Al Ain Rotana

Photo gallery for Al Ain Rotana

Featured Image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/Patio

Overview of Al Ain Rotana

Al Ain Rotana

5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Sheikh Zayed Road, Al Ain, 1210

Explore the area

  • Popular LocationJahili Public Park4 min walk
  • Popular LocationAl Jahili Fort8 min walk
  • Popular LocationSheikh Zayed Palace Museum2 min drive
  • AirportAl Ain (AAN)17 min drive

Choose dates to view prices

About this area

Al Ain

Located in Al Ain, Al Ain Rotana is in the city center. The area's natural beauty can be seen at Jahili Public Park and Al Ain Oasis Park, while Al Ain Zoo and Hili Fun City are popular area attractions. Traveling with kids? Don't miss Wadi Adventure. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Jahili Public Park - 4 min walk
  • Al Jahili Fort - 8 min walk
  • Sheikh Zayed Palace Museum - 2 min drive
  • United Arab Emirates University - 3 min drive
  • St. Mary's Catholic Church - 6 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 79 min drive

Restaurants

  • Zest Restaurant — 1 min walk
  • Trader Vics — 1 min walk
  • Zest Restaurant — 4 min walk
  • Trader Vics — 4 min walk
  • Starbucks — 7 min walk

About this property

Al Ain Rotana

5-star family-friendly hotel near Jahili Public Park
This hotel features 3 restaurants, 2 outdoor pools, and a golf course. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a coffee shop/café. All 242 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LED TVs with digital channels. Other amenities available to guests include 24-hour room service, DVD players, and minibars.
Al Ain Rotana offers 242 accommodations with DVD players and minibars. 42-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and safes. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • RV/bus/truck parking on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 127 for adults and AED 64 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa services
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Irish
  • Romanian
  • Russian
  • Thai
  • Urdu

Business services

  • Business center
  • Conference space (13218 square feet)
  • Meeting rooms

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • Digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Minibar

More

  • Chef
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or valid UAE national ID (if applicable) at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AED 150.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 127 for adults and AED 64 for children (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, American Express, Diners Club, and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 9:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Property is also known as

Al Ain Rotana Al Ain
Rotana Hotel Al Ain Al Ain
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Al Ain Rotana Hotel
Al Ain Rotana
Al Ain Rotana Hotel
Al Ain Rotana Al Ain
Al Ain Rotana Hotel Al Ain

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 109 out of 198 reviews
5 - Excellent 55%
Rating 4 - Good. 49 out of 198 reviews
4 - Good 25%
Rating 3 - Okay. 19 out of 198 reviews
3 - Okay 10%
Rating 2 - Poor. 14 out of 198 reviews
2 - Poor 7%
Rating 1 - Terrible. 7 out of 198 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I did not like it.
I faced a very bad stuff ever in my life. Very rude and unprofessional at all.
Stayed 2 nights in Sep 2020

3/5 Okay

Traveled with family
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place but attention to guest request required
Liked everything about this Hotel..location, room space and cleanliness. The only disappointment was we had requested for 2 rooms with a connecting door, but when we checked in they were separate. Even after an overnight stay, hotel staff did not realise to rectify the mistake.
Stayed 1 night in Aug 2020

3/5 Okay

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Weekend getaway
A good hotel and excellent facilities which was let down significantly by poor and slow service at the pool restaurant and dirty, empty meal trays scattered all over the pool area, bar and sun loungers which had not been cleaned away. Otherwise a comfortable stay and very good rooms
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dissapointed
I am very dissapointed with the service. I had requested many things that did not happen A bed not put in the room It was also my birthday Thecheck in men seemed very confused too I also want to bringto your attention achild poo'd bext to the pool and this was just sprayed down with water. I think some kind of disinfectant shouldbe used. Especially with the outbreak of the coronavirus. The child was then cleaned by the mom and gor bacj into the pool. The facilities however were super!!!
Stayed 1 night in Feb 2020