Amherst Chalets

"It was an excellent day. The staff was wonderful. The only thing I noticed was that all of the glass as you enter on all of the doors and windows was extremely dirty. It wasn’t cleaned, and it made it look less than appealing when you entered. It still was the same Fingerprints the next morning. I know that seems ridiculous but greasy fingerprints all over the entryways are a bit offputting. Otherwise, Everything was wonderful. The staff was wonderful. The hotel was beautiful and we really enjoyed our stay."

"The property was well maintained. Our room was very clean. The breakfast buffet included everything you could want."

"Everything was nice, the staff was very nice and helpful. The cleaning staff should look at all areas of the rooms after cleaning each room. The hot tub jets should have been on as well. The breakfast needs an update"

"It was OK"

"Great location, friendly staff!"

"Great staff"

"Clean room, parking okay. Asked manager on duty for extra trash bags and toilet paper and was denied because each room gets -1 bag per trash can and 1 extra roll of toilet paper. "

"Room was ok but… they had done some painting of the bathroom ceiling and there were paint splatters literally on every surface and wall of the bathroom. The rest of our stay was satisfactory but it left me wondering what else they cut corners on. Also, the air conditioning made a weird wheezing sound. The staff was very nice, especially the breakfast staff who did a great job. "

"The staff was on the phone and inattentive while checking us in. Zero hospitality. The room was so basic. You could see the metal bedframe. The room smelled like cigarette smoke. We called and asked for a new room and they were matter of fact and said we don’t have another room. And offered for us to check out for a refund. 4 days later the “refund manager” still hasn’t called us "