“Big problem with the air conditioning. It was not on when we entered the room. My husband asked the front desk how to turn it on. We followed their instructions. We went out exploring the city for approximately 5 hours. When we returned at 10 pm our room was still hot and the air conditioning was not running. I went to the front desk for help and was told I had to wait 30 minutes. I explained we had to be at the airport at 4 am and needed to get to sleep. After arguing back and forth she……
“I stay there 5 nights, I don’t think the quality of be 4 stars. The rooms are old & dusty. Unexpected a DIY shower show up in the hotel not the slum. The breakfast was disappointing, chaos buffet table, boiled egg from fridge, no choice other than the sweets. Rude waitress of the dinner restaurant let me lost the mood to enjoy the poor-quality dinner. Staff at reception are friendly & helpful, but overcharge of minibar was found on the bill. The hotel made my holiday be murk, I won’t be……
“This property was very nice and felt fancy. I has great views of the sea and a nice pool. The staff was very friendly and helpful. The only thing I would tell you is if you plan to go back and”
“Room is clean and cosy, Giangi is very helpful and professional, gave us all the information about Napoli, nice pizzeria and seafood restaurant near by, we had good time.”