Brandon Castle Hotels

"They do have shops in the hotel and a spa. I did do some shopping. And I wish I would have done the spa. "

"Staff is outstanding. 1970's type retro building. Cool but old. Indian restaurant on site was fabulous. Morning breakfast was above average but not great. Lots of coffee options. Room was a bit tired but more than sufficient. If looking for a reasonably priced hotel I would recommend. "

"Clean rooms"

"Clean "

"It was an okay stay for a short time. "

"the staff was annoying and the tv didn’t work "

"Our stay at this hotel was extremely disappointing from start to finish. Throughout our six-day visit, we experienced consistently rude and unhelpful behavior from staff, which made an already difficult situation even worse. Our initial room had a strong sewage smell, forcing us to relocate, which was inconvenient and frustrating. More concerning, during our stay, our passport and cash went missing from our room. While the passports were eventually returned after several stressful hours, the cash was never recovered. The way staff handled this situation was particularly upsetting. Customer service was not only ineffective but also dismissive and rude while we were trying to navigate a very serious issue. A police report has been filed, and the matter is currently under investigation. Overall, this experience felt unsafe, poorly managed, and far below acceptable standards. I would not recommend this hotel."

"There was no table to work on when one has to work on."

"Properly parking lot was well light and tucked away from roadway with nice clean rooms. Hotel was within walking distance to Target, Pollo Tropical and Dunkin Donuts. Cons: No airport shuttle pr breakfast available. Langue barrier qith cleaning crew due to not speaking English (Spanish only). Highly recommend property. Roughly 10-20 minutes from Tampa Airport depending on route of travel. Close to proximity to Bush Gardens, about a 25 minutes ride. Will need to rent a car for sure to get around as the public transportation can take up to an hour or more to get to your destination. "