“Excellent stay and wonderful staff
We had a great stay at Hotel Valdiola. The staff were exceptionally friendly and helpful. We received a baby cot free of charge for our daughter, and there were no extra costs for her during our stay.
A special thank you to Renato at reception, who kindly prepared warm water every evening for our baby's bottle. We also want to compliment the housekeeping team – the room was cleaned perfectly every day.
The hotel is not the newest, but it is very well maintained……
“Great hotel. Marta and Giovanni at the front desk were phenomenal. Loved the facilities and food. Great place to unwind. Great location to see the sites.”
“Hi there, overall I am quite satisfactory with our stay with Cervo Hotel with the reception very helpful and friendly. However, we had a few disappointing experiences in the restaurant in the Hotel which we would not expect for a 5 star hotel. The waiters did not provide the good service for us - first time in the restaurant they did not give us bread whereas the other tables were given bread. In the second morning, the waiter forgot our order and we had to wait for a while and needed to chase.……
“I think since I booked with Expedia they gave me the left overs...They gave me an accessible room which I did not want, for personal reasons.
When asked to be moved they showed me a room with a shopping cart in the terrace super odd and gross. My room was hot and not what I expected.
Did not like my stay! There are other place to stay in that area.”
“Loved the views from Nelson Lodge rooms. Terrace was great.
What i did not like was the shower was very small. It was smaller than showers i have had in cruise staterooms. Also we were in N2 which was just a bedroom N1 and N3 were a bedroom and living room area for the same price.”
“What a spectacular location right on the water. Staff could not have been more helpful. If you needed something you just had to ask. And great restaurants.”
“Incredible stay and location, the staff is second to none, top notch....Only complaint really is no egg or omelet station at breakfast, eggs cooked to order should be included, not extra...Hard to eat pre-cooked eggs for a week! All other Hotels on our trip included this.”
“Clean room, breakfast was very adequate though would have love omelette.
Need to pay for lounge chairs in the beach, can be booked and paid at hotel reception. Or at the beach.”