“We paid over $4000 for our room and it was gorgeous. However the service in this hotel is way below the bar for the price range and the cliente it targets. With the execption of 1-2 stff member hardly anyone is fluent in English so it is very frustrating to communicate any allergies or speical needs. The staff has the fake smile and pilteness in their face but they act like they are forcing themselves ot smial at you. We had very seirous issues iwth gluten allergies. The first day we……
“Hi there, overall I am quite satisfactory with our stay with Cervo Hotel with the reception very helpful and friendly. However, we had a few disappointing experiences in the restaurant in the Hotel which we would not expect for a 5 star hotel. The waiters did not provide the good service for us - first time in the restaurant they did not give us bread whereas the other tables were given bread. In the second morning, the waiter forgot our order and we had to wait for a while and needed to chase.……
“This was a true gem of a hotel. I was so lucky to be able to stay for two nights, as it was booked out for days. Absolutely beautiful location and facilities. Incredible views and one of the best pools. Loved the poolside drink and snack service, the proximity (literally 2 min walk) to the center of town, and breakfast offered a wide variety of foods, healthy protein & carb options, and strong coffee. Close to hiking and easy driving access to the Yacht Club Porto Sardegna. The front desk and……
“Das Frühstück war ok, aber nicht gut. Kaffee konnte man sich selbst über 2 Kaffeeautomaten zubereiten, geschmacklich ok, aber nicht richtig gut. Marmelade und Co aus einem Spender, Hebel zum Abfüllen musste man recht fest drücken, damit man Marmelade und Co raus bekam, Obst vorhanden, eher mittlere Qualität. Frühstücksraum im Untergeschoss, recht kühl durch Klimaanlage, außerdem roch es teilweise komisch, ggfs von der Klimaanlage. Sehr steril und unpersönlich. Blick beim Frühstück auf Putzmittel……
“We had a lovely time! Got in late and checked in the room before our reservation at the restaurant that the concierge made for us. Pool was clean and comfortable, and the balcony was beautiful with a bay view. The area was fantastic, and the front desk had towels for us and we had great dinners from their recommendations. Room was quaint but the AC blew hard and was comfortable enough. Breakfasts were good, and the staff was very attentive. The bar makes a great aperitivo.”