香港游泳池酒店

“The check in was fine. Room looked fine. However, when my husband lay on the bed we found the mattress was cracked about a third of the way across. Never seen anything like it. We don’t even know how someone could make the bed like that. Did no one report this cracked bed? Why would they just rent that out? But for sure we would not be able to sleep on that so we requested another room, which was given. That room turned out to be the one we had noticed earlier had an open door. We check the room……

“Our stay was pleasant though it was a smell in the room the was very bad. The staff was amazing Ms. Stella made sure everything and everyone in our party was ok thanks to the staff!!”

“There were fresh cookies when we arrived and the front desk staff was very friendly.”

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“There was a lot of black mold in our room 109 so they moved us to room 330 which it was mold in that room also”

“We traveled 8 hours for a funeral and arrived at 1:30pm. We were hoping for an early check in but were told that no king rooms had been cleaned yet. The clerk took my phone number and said that she would call when a room became available, but we never got a call. The entire lobby was under construction for renovations but this information was not on their website. This property is not a hotel, has no elevators, and is a motel with individual outside doors. The room was large and adequate, but it……

“This hotel needs a serious upgrade. We reserved a queen “suite” which was literally a queen room, with a sofa bed with a fridge and microwave. I’m still trying to figure out what made it a suite. We had to book another room to accommodate our family. And then there was mold! Quite a few rooms had mold… visible mold throughout. Then there was a leak in the ceiling. Wouldn’t recommend or return.”