- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020
Photo gallery
Guest reviews
Good
998 reviews
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Breakfast included
All inclusive
Air Conditioning
Spa
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Map
Playa Santa Pilar Km 4.5, Cozumel, QROO
Explore the area
Cozumel Country Club and Golf Course8 min walk
San Miguel Church8 min drive
Punta Langosta Pier11 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.)12 min drive
Choose dates to view prices
Ocean View with Private Balcony
Photos of Ocean View with Private Balcony
Ocean View with Private Balcony
3.7/5 guest room ratingMore detailsRoom amenities
- 388 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
388-sq-foot individually decorated room, furnished balcony/patio with ocean views
Layout - Bedroom
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Free bottled water
Sleep - Tempur-Pedic bed, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, king sofa bed, and access to in-room child care; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Garden View Expedia Rate
Photos of Garden View Expedia Rate
Garden View Expedia Rate
More detailsRoom amenities
- 387 sq ft
- Partial ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
387-sq-foot individually decorated room, furnished balcony/patio with partial ocean and garden views
Layout - Bedroom
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Free bottled water
Sleep - Tempur-Pedic bed, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, king sofa bed, and access to in-room child care; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room with Balcony Ocean View
Photos of Deluxe Room with Balcony Ocean View
Deluxe Room with Balcony Ocean View
More detailsRoom amenities
- 409 sq ft
- Ocean view
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 40
Room details
1 King Bed
409-sq-foot individually decorated room, furnished balcony/patio with ocean views
Layout - Bedroom
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and free bottled water
Sleep - Tempur-Pedic bed, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, king sofa bed, and access to in-room child care; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower and wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking, renovated in 2018
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sky Ocean View
Photos of Sky Ocean View
Sky Ocean View
More detailsRoom amenities
- 388 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
388-sq-foot individually decorated room, furnished balcony/patio with ocean views
Layout - Bedroom
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Free bottled water
Sleep - Tempur-Pedic bed, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, king sofa bed, and access to in-room child care; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Premium Sky Top Ocean View
Photos of Premium Sky Top Ocean View
Premium Sky Top Ocean View
5/5 guest room ratingMore detailsRoom amenities
- 36 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
36-sq-foot individually decorated room, furnished balcony/patio with ocean views
Layout - Bedroom
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and free bottled water
Sleep - Tempur-Pedic bed, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, king sofa bed, and access to in-room child care; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower and wheelchair accessible
Non-Smoking, renovated in 2018
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Garden View Special Deal!
Photos of Garden View Special Deal!
Garden View Special Deal!
More detailsRoom amenities
- 387 sq ft
- Partial ocean view
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 40
Room details
1 King Bed and 1 Double Sofa Bed or 1 King Bed
387-sq-foot individually decorated room, furnished balcony/patio with partial ocean and garden views
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Free bottled water
Sleep - Tempur-Pedic bed, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Access to in-room child care, safe, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
About this area
Cozumel
Located in Cozumel, El Cozumeleno Beach Resort All Inclusive is next to a golf course and on the beach. Cozumel Country Club and Golf Course and Punta Langosta Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Paradise Beach and Chankanaab National Park. Traveling with kids? Consider Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park. Jet skiing and motor boating offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Cozumel travel guideWhat's nearby
- Cozumel Country Club and Golf Course - 8 min walk
- San Miguel Church - 8 min drive
- Punta Langosta Pier - 11 min drive
- Dolphinaris - 13 min drive
- Stingray Beach - 15 min drive
Getting around
- Cozumel Intl. Airport (CZM) - 12 min drive
Restaurants
- El Cocal Restaurant — 1 min walk
- La Veranda — 1 min walk
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkeling
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Water fitness
Kids' club
Supervised activities for children between 5 and 12 years old
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Free full breakfast available daily 7:00 AM–11:00 AM
- All buffet and à la carte meals, snacks, and beverages included
- 2 restaurants and 1 coffee shop/café
- 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
- Coffee/tea in common area(s)
Things to do
- 18 holes of golf
- 5 outdoor pools
- 2 spa tubs
- Arcade/game room
- Beach volleyball
- Billiards/pool table
- Boating
- Canoeing
- Children's pool
- Concerts/live shows
- Evening entertainment
- Fitness center
- Foosball table
- Full-service spa
- Indoor pool
- Kayaking
- Mini golf
- Outdoor tennis court
- Parasailing
- Playground
- Snorkeling
- Table tennis
- Tennis
- Volleyball
- Windsurfing
- Yoga classes
Family friendly
- 5 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- Children's toys
- Dry cleaning service
- Free children's club
- Free rollaway/extra beds
- Free supervised childcare/activities
- Indoor pool
- Laundry facilities
- Mini golf
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Gift shop/newsstand
- Reception hall
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Golf privileges (optional)
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Water sports equipment
- Wedding services
Languages spoken
- English
- French
- Spanish
Business services
- 24-hour business center
- 4 meeting rooms
- Conference center (5381 square feet of space)
Outdoors
- Beach loungers
- Beachfront location
- Free beach cabanas
- Garden
- Terrace
Spa
- 2 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massage - on the beach
- Massage - sports
- Massage/treatment rooms
- Outdoor treatment areas
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Boat/paddles on site
- Books
- Games
- Romance packages available
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free rollaway beds
- Linens
- Tempur-Pedic bed
Bathroom
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
Food and drink
- Champagne service
Outdoor space
- Furnished balcony or patio
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free local calls
- Guidebooks/recommendations
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Local maps
- Phone
- Restaurant dining guide
- Safe
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Service fee: USD 7 per accommodation, per night
- Resort fee: USD 7.00 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
We should mention
Pool access available from 6:00 AM to 11:30 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleno Beach Resort All Inclusive Cozumel
El Cozumeleno Beach Resort All Inclusive All-inclusive property
Frequently asked questions
Guest reviews
4.0
Cleanliness
4.3
Service and Staff
3.6
Amenities
3.5
Property condition
This traveler didn’t leave comments with their review
Stayed 3 nights in Mar 2020
- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the daily restaurant was inedible. The service at the pool and restaurant was nonexistent. The management was incompetent. This was hands down the worst place I have ever stayed
Stayed 7 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities
The staff is so nice and friendly. Lots of things to do, good food and excellent drinks.
Stayed 7 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay the people are great and kind , the resort is very clean
Stayed 4 nights in Mar 2020
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