“We selected this hotel based on the recent reviews, combined with the fact that the room was cheaper than the Hampton, where we usually stay when traveling. The housekeeping staff was so sweet, front desk check-in staff was very friendly, and the breakfast staff was super helpful, friendly, and kept everything maintained throughout breakfast (clean, refilled, etc.). I wish there had been a non-pork protein/meat option, but realize that may be on me. Coffee was delicious. We liked having……
“Parking was a breeze and we were in a Ford F350 Crew Cab. The staff was welcoming, professional and responsive. The room was clean and comfortable. We would stay ourselves again and recommend this hotel without any hesitation.”
“My room had a high moldy smell! I requested another room which was offered 4 doors down. The wing that accommodated dogs was a separate wing from the main building. The alternative room also smelled of mold. This made our experience awful!!”
“This is NOT a high end hotel, but it is very cozy. The overall appearance of the place was nice. Check in was easy. There are no room keys, but a pin/code. Luckily, the employee had it written down. We were told that it was sent to me, but I did not receive it. The location is very convenient...it's at the entrance to the Blue Ridge Parkway. We stayed in room #3. The room was nicely updated. The shower head definitely needs replaced. The air conditioner is in the bathroom. It cooled……
“The check in process was different as in we had to call to check in. There is no front desk like most hotels. Now that I know that I would stay there again. Room was clean. A peaceful and friendly environment and very close access to the Blue Ridge Parkway.”
“The room smelled great and was very clean, I booked online and got a great deal for 3 nights, the outside pool unfortunately is not available but all in all a great stay. Will definitely stay again in the future”
“Oh where do I start!! Clerk didnt code the keys correctly hiked back to main office to get this corrected and he was gone not for a few minutes for a half hour. Get the keys coded. Finally get into room it has FLIES more than 10 flying everywhere. We managed with that. The mattresses on the beds were shot u sunk in the middle. Went to take a shower 2(yes that's a 2) towels a hand towel and bath towel. No bath matt, hand towel, wash cloth or shower towel. Send hubby down to get extra he returns……
“The room was clean and quiet, the bed was comfortable and the ac cold. It was the perfect location for us. It was confusing to find, because the sign was wrong. The place has seen better days and needs a complete upgrade. The exterior stairway was very shaky and almost dangerous! We stayed two days and it worked for us, but we were deceived by the pics in Expedia! The staff was great, but some of the tenants were a little bit worrisome. If you're looking for a cheap motel in Pilot Mountain, then……