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"Property is okay, could use some more amenities. No music at the pool. "

"Didn’t use"

"Great"

"Breakfast could have been better, but most people don’t eat breakfast so no big deal. Adequate for most folks but I went to the IHOP down the street because I like meat with my breakfast. Coffee was decent and plenty of it. I asked room service for extra and they provided more than I needed. Lovely people very nice. "

"Room was OK at best with black mold in the bathroom. Shower was hot, bed very comfortable. Breakfast bags available at front desk each morning are very good for those on the run."

"So clean"

"Not sure about the pet, but we heard a dog. There was no kitchen. "

"Very clean and comfortable! "

"I bookeed two nights, 3/3 - 3/4/26 for a surgical appointment in Lakeland. I paid extra for the Personal Protection Plan assuming I would be able to cancel if something came up. My surgery was pushed back a week, and I tried to cancel or reschedule for another time. I went on the hotels.com site and corresponded with an AI since I couldn't get a hold of a person. "It" said that it was non-refundable and non rebookable. What did I pay for then on the Personal Protection Plan ?? I should get a full refund or two nights free. Neither were not helpful or accommodating. Wouldn’t use Hortels.com or Comfort Inn in the future. "