East Coast Chalets

"lobby and rooms are very clean, friendly staff, many pools available. "

"Everything was great! The only thing I was uncomfortable with was the last of inadequate charging outlets. "

"Woodley helped with check in/out services. Great property with lots of activities for families. "

"Rooms were fairly clean. Maid service was very good. Hard to communicate with some of the staff Pool areas was a very good experience Buffets and eating areas were very good Would go back again"

"The site is 5 stars, the staff is 5 stars, the building needs refreshing and some renovations, it looks good but many things don't work properly, the food services are not constant, they vary from day to day in the same restaurants. Must have been 5 stars when new."

"Not worth it for 5 * !"

"I had an amazing birthday at the Lopesan everything was perfect.Daiane was very professional and kind during check -in . Thank you ."

"Roof was leaking in our room, hot tub smelt like sewage, fan stopped working, door handle was broken. Got the elite package, nothing elite about it other than we got a different menu. No music, nothing happening on the adult side. More happening on the family side. Couldn’t get reservations for restaurants that were half empty. They did come and fix some of the issues. The staff if you didn’t get alcohol ignored you in some restaurants. We ordered food from one place and wish I was lying, but 1min later food was out. Asked for the meat to be medium rare it was well done and husbands chicken was ice cold. We just got up and walked out. Went to the bar and had better steak sandwich. Butler George we had was great and very helpful. "

"This resort was fantastic! The staff were amazing, the property was spotless, the food was delicious and the activities were all great!"