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“everything was good”

“We stopped for a quick night of sleep! The location was good and seemed safe! Beds were too firm for me but that’s okay! The breakfast was very good!! ”

“Have not stayed in a holiday inn for decades. We were extremely surprised and pleased to see every aspect of the hotel.”

“The room and entire property was very clean. The staff was extremely friendly. The only concern I have was the noise that the bed makes from that metal piece that's under the bed. At first I though the noise was coming from outside but it was coming from the bed. But anyway it was good for a one night stay before I we got back on the road.”

“Clean room, very friendly staff.”

“Im upset that I have to write this because at first, everything seemed great. The staff was pretty nice and helpful, it wasn’t until my second night when I woke up at 2 am with a bug crawling on me! Then I searched the bed and found 2 more. I immediately went to the front desk to get some sort of help and the lady at the desk just said “oh yea we have a termite issue so don’t worry it’s not bed bugs. I can give you another room but you’ll probably just find more” like ok?? I then asked if I……

“The front desk staff was very friendly and helpful. ”

“I left a message for the manager in the morning and at lunchtime because I was charged on my incidental card the complete balance. I’ve been waiting to get a reversed for 3 days. that eveningTiffany texted manager because nothing was done and I was never called..she was told she’s busy doing someone here. She’ll look into it later. A guest walk down asking for towels. This is Friday night. She was told they do not have any extra towels. The customer said they were left with one towel in the……

“Unfortunately this Hotel could be nice but if the facility had operative items. Hotel is very dated and had a smoky smell in hall ways. Elevators were broke. This was very bad for my elderly parents to do stairs. Tv remotes were not working in rooms. New staff unaware how to help the with TVs.”