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"We checked in around 8pm after going to an event. The boiler had exploded at some point that night. There was no heat or hot water. This is a remote location, so at that point in the day we didn't have another option. I realize what happened was out of their control, but they didn't offer anything to help accommodate for this issue, even just a free breakfast would've been fine. We paid full price for a place without heat or hot water. We couldn't shower in the morning before we met family and friends, which was honestly embarrassing. The staff didn't talk to us at check out or apologize."

"Hotel was in a nice area, convenient to restaurants and easy interstate access. The property was well maintained and clean and comfortable."

"First, the staff here are excellent. Really helpful and kind and friendly. From the front desk to the restaurant to the housekeeping staff. They were all wonderful. The decor is nice, the grounds are well kept, the location is great. The only fault (and I get that this is a big one) was that there is a deep musty odor in the rooms. After a while you get used to it, but it seems like there is something going on that the company needs to address. This isn't something that the staff onsite can deal with, and I want to be clear that they made our stay as lovely as possible. BUT I WOULD NOT STAY THERE AGAIN, IN SPITE OF ALL THE GREAT THINGS ABOUT IT."

"The staff was friendly and helpful. Very clean through out the whole Hotel. Breakfast was good but a little high priced. Pancakes where wonderful! The hotel was not our type of hotel. Lights where very dime through the hotel and our room. It is an old factory made into an Hotel. To much concrete and very plain. We are in our 70's not out type of Hotel. If ou like that look then I would reamend it. "

"Perfect area for where I needed. Staff were kind and friendly. "

"Staff was friendly and polite. Property is old but very well kept. Our room was cozy and quaint"

"Great Place!"

"Great location for those flying in or out of Providence airport. "

"Staff could’ve been more proactive with helping otherwise good overall experience no real complaints"