Get an overview of this hotel3-star Guadalajara hotel in Downtown Guadalajara, walk to Plaza de Armas

Location

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Plaza de Armas and Metropolitan Cathedral. Hospicio Cabanas and University of Guadalajara Assembly Hall are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference rooms.

Room Amenities

All 235 rooms offer free WiFi, room service, and LCD TVs with cable channels. Rainfall showerheads, down comforters, and free bottled water are among the other amenities available to guests.

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3.4 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
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nice hotel in downtown

4 out of 5
by from Edmonton, AB
Posted Feb 19, 2017
We have stayed there before very good breakfast included
Comment from Hotel Management
Feb 20, 2017 by Claudia Carrillo
Thank you for your comments. Best regards..
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Nice hotel, good location

3 out of 5
by
Posted Dec 25, 2016
This is a nice affordable hotel very close to all downtown attractions. Parking is available for a small overnight fee. It can get very noisy at dawn due to busy local activity.
Comment from Hotel Management
Dec 26, 2016 by Claudia Carrillo
Good afternoon Thank you for your comments, we work hard to make our guess happy.
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Close to everything. Food, shopping, tourism

4 out of 5
by from US
Posted Nov 9, 2016
It was a good experience. I just didn't like my view or that they don't have small fridges in their rooms. The bed was really uncomfortable.
Comment from Hotel Management
Nov 14, 2016 by Claudia Carrillo
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
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5 out of 5
by
Posted Oct 31, 2016
Pros: Staff members! Everything was Closed. The Downtown Guadalajaraaa
Cons: Nothing everything was Perfect! Thank yOu. I Love it
Comment from Hotel Management
Nov 4, 2016 by Claudia Carrillo
Good Afternoon Thanks for your comments, we enjoy your visit
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super located

4 out of 5
by
Posted Oct 15, 2016
this is the main feature of this hotel that it's so good located that you can walk just to the center of Guadalajara. I had one hour and had to purchase meet you to go inside of the Palacio Municipal after lunch so that was a great experience
Comment from Hotel Management
Oct 19, 2016 by Claudia Carrillo
Good morning, Thank you for your good comments, we are happy that you had a good stay with us. Hope that on your next visit have more time to visit Guadalaja, a great city to visit..
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A good place in downtown

4 out of 5
by
Posted Jul 20, 2016
The over all experience was good. The location is great because even though it is at the heart of downtown, it gives a little of privacity
Comment from Hotel Management
Aug 18, 2016 by Claudia Carrillo
Thanks for staying with us. We work hard to make our guests happy and we appreciate your comments
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leaking sink

3 out of 5
by from west covina, ca
Posted Jul 12, 2016
The room was clean, the staff was friendly, the hotel is old the furniture was outdated, and the food in the hotel was not that good.
Comment from Hotel Management
by Claudia Carrillo
gracias pors sus comentario los hare llegar al departamento indicado
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Not good for business travel

4 out of 5
by from Mexico City
Posted Jun 22, 2016
Pros: Location.
Cons: Internet.
Location: Walking distance to everything and safe.
I enjoyed the stay and area. Clean and safe hotel, normally I stay at a different hotel in Guadalajara but they didn't have any availability so I found Fenix. The only negative to my stay is that internet is very important to my work and ability to stay connected with clients and the internet didn't work the entire stay. If internet is a priority I cannot recommend this hotel, if internet isn't important, it's a good hotel for the cost. I was actually expecting worse because I went budget, but I was pleased overall (minus the internet).
Comment from Hotel Management
Jun 22, 2016 by Claudia Carrillo
Good morning Thank you for your comment. really we are doing everything possible to fix the small details that we have in the hotel, for a better quality to our customers
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Nice hotel close to the historic center

3 out of 5
by
Posted Apr 19, 2016
The bad was the aircondicion not good,never is cold,and the room was so hot
Comment from Hotel Management
Jun 9, 2016 by Claudia Carrillo
Thanks for your comments, I will reach the appropriate Department for your complaint
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this hotel is only 2 stars

1 out of 5
by from usa
Posted Feb 5, 2016
Pros: nothing; the lights and the water when out for one day
Cons: nothing
Location: location was good
when I get there they get me a very small room with twin bed they won't give standard room with 2 beds I pay an extra 900.00 M/M to get standard room I never stay in this hotel again and I won't recomended to no body stay oway from fenix hotel in guadalajara...
Comment from Hotel Management
Feb 15, 2016 by General Manager
Dear Mr. Heremias In behalf of the Managment i would like to apologize for the incident that made your stay not confortable at all. Our Staff works in order to provide the best service, as well all the upgrades are with an extra Charge thats why you paid extra to get a superior Room. Hoping to count with you r presence once again in a near future. Regards
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Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and high-speed wireless Internet access is complimentary. Event facilities measuring 9701 square feet (901 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Fenix is a smoke-free property.

  • Conference center 
  • Breakfast available (surcharge) 
  • Television in common areas 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Computer station 
  • Luggage storage 
  • Conference space size (meters) - 901 
  • Conference space size (feet) - 9701 
  • Porter/bellhop 
  • 24-hour front desk 
  • Total number of rooms - 235 
  • Number of floors - 12 
  • Bar/lounge 
  • Business center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Hair salon 
  • Free WiFi 
  • Meeting rooms 3 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Rainfall showerhead 
  • Private bathroom 
  • Free toiletries 
  • Iron/ironing board (on request) 
  • Turndown service 
  • Dial-up Internet access (surcharge) 
  • Shower only 
  • Daily housekeeping 
  • Down comforter 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Hair dryer (on request) 
  • Cable TV service 
  • Desk 
  • Rollaway/extra beds available 
  • Free WiFi 
  • Room service 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

RESTAURANT LA TAPATIA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Room service is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 7 AM to noon for a surcharge. You can order a meal from room service.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed

Parking height restrictions apply

No pets or service animals allowed

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 120 per person (approximately)
  • Self parking fee: MXN 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Fenix Guadalajara
  • Fenix Hotel
  • Hotel Fenix
  • Hotel Fenix Guadalajara

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.