Hotel Fenix

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Blackout drapes, free WiFi, wheelchair access
Blackout drapes, free WiFi, wheelchair access
Blackout drapes, free WiFi, wheelchair access
Blackout drapes, free WiFi, wheelchair access

Overview of Hotel Fenix

Hotel Fenix

3 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Av. Ramon Corona #178, Centro Historico, Guadalajara, JAL, 44100

Explore the area

  • Popular LocationGuadalajara Cathedral5 min walk
  • Popular LocationRotonda de los Hombres Ilustres5 min walk
  • Popular LocationTemplo Expiatorio del Santisimo Sacramento17 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)18 min drive

Choose dates to view prices

About this area

Guadalajara

Located in Guadalajara, Hotel Fenix is in the city center and near a metro station. Guadalajara Cathedral and Hospicio Cabanas are notable landmarks, and some of the area's popular attractions include Acuario Michin and Zoologico Guadalajara. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Akron Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Plaza de Armas - 3 min walk
  • Guadalajara Cathedral - 5 min walk
  • Rotonda de los Hombres Ilustres - 5 min walk
  • Degollado Theater - 10 min walk
  • Templo Expiatorio del Santisimo Sacramento - 17 min walk

Getting around

  • Plaza Universidad Station - 3 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 18 min drive

Restaurants

  • Fenix — 1 min walk
  • Chai — 2 min walk
  • El Arte Cafeteria Restaurante — 4 min walk
  • Las Sombrillas Restaurant — 5 min walk
  • Alta Fibra — 5 min walk

About this property

Hotel Fenix

3-star Guadalajara hotel in Downtown Guadalajara, walk to Guadalajara Cathedral
Along with a bar/lounge, this smoke-free hotel has self parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 216 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include rainfall showerheads, showers, and phones.
Hotel Fenix offers 216 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–noon: MXN 160 for adults and MXN 80 for children
  • 1 bar/lounge
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 21-inch TV
  • Cable channels

More

  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night
Dogs welcome
1 per room (up to 22 lbs)
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MXN 300 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 160 for adults and MXN 80 for children (approximately)
  • Self parking fee: MXN 35 per night
  • Pet fee: MXN 250 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MXN 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Fenix Guadalajara
Fenix Hotel
Hotel Fenix
Hotel Fenix Guadalajara
Hotel Fenix Hotel
Hotel Fenix Guadalajara
Hotel Fenix Hotel Guadalajara

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 293 out of 992 reviews
5 - Excellent 30%
Rating 4 - Good. 338 out of 992 reviews
4 - Good 34%
Rating 3 - Okay. 202 out of 992 reviews
3 - Okay 20%
Rating 2 - Poor. 84 out of 992 reviews
2 - Poor 8%
Rating 1 - Terrible. 75 out of 992 reviews
1 - Terrible 8%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
The view from my room.
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
They did not clean my room or left soap or toilet paper
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with group, Traveled with partner
Liked: Staff & service
Great location, pet friendly.
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to cathedral
This hotel is so close to Cathedral and very convenient. Please ask for the extra AC unit if you are from Us. Their AC is lacking big time. The bed s are super comfortable. Very nice stay
Stayed 3 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021