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“very nice trip, best experience ”

“Nuestra experiencia fue muy buena. Desde nuestra llegada muy atentos y agil nuestro check in, las instalaciones, siempre limpias, cómodas y muy bien cuidadas. Para nuestra familia de cinco personas, encontrar una suite con dos habitaciones fue un gran beneficio, ya que nos permitió estar cómodos y sentirnos seguros durante toda la estancia. Las camas confortables y el servicio de limpieza mantuvo la habitación impecable todos los días. El buffet cuentq con una gran variedad de platillos y la……

“Great views”

“We had a wonderful stay at Velas Vallarta. The resort is excellent with beautiful grounds and spacious suites. Omar and Julio at Andrea restaurant were outstanding — they took great care of us as vegetarians and made our meals fantastic, while the in-suite kitchenette was very convenient. The only downsides were the rude and unhelpful reception staff during check-in, who seemed to play games and lacked transparency, and the beach not being swim-friendly due to the river outflow. On the plus……

“This property was absolutely fascinating. If we could give it 10 stars we would. We stayed in the hummingbird suite and it was breathtaking. The staff was friendly, helpful and responsive. The drinks were very yummy and the pool’s temperature was perfect. We had one in our room also and it was also great. I can’t stop raving about this place. Our favorite boutique hotel so far.”

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“bien 👍”

“The staff were the best part. Everyone is incredibly helpful and kind.”

“Primera y última que me hospedó ay ...muy déspotas y racistas son algunos del personal como si te regalaran el servicio”

“The courtesy of the employees, and problem solving efficiety. All the bars and restaurants have the best service and are very kind people. Rooms are nice and cool. I will invite my best friends to visit this great place!”

“We are impressed how nice and clean. The staff very friendly all the time. Excellent experience”

“The same front desk agent that checked us in and out has no customer service skills. It was a terrible first impression and it ended even worst.”

“deberían extender un poco más los horarios de los restaurantes”

“I like that the property was close to everything. It was easy to take public transport to other parts of Puerto Vallarta. The food was great my kids totally enjoyed the buffet and the snack bar.”

“Es el mejor lugar para visitar GDL cuenta con un rooftop con unas vistas impresionantes y el servicio muy bueno”

“Nice smaller resort right on an amazing clean beach. Rooms were spacious with ocean views and balconies. The only small negative was the food which was just ok. Great friendly staff.”

“Todo excelente como siempre es un gran hotel muy limpio, las albercas limpiar, la ubicación es lo mejor y muy barato 100/10”

“Liked the open bar and 24 HR cafe. Did not like pool. Did not smell like Clorox and my son got an eye infection from the pool. I was told they don’t clean every day due to the rain season. Saw dirty used tampon hanging from pool ladies restroom. Water park was not working. They said under construction but never saw any construction. I mainly booked resort because of water park for kids. Rooms need to be updated. Beds are old. Furniture needs to be updated overall.”