Hyatt Regency Andares Guadalajara

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Pool
Pool
Pool
49-inch LCD TV with cable/satellite channels, pay movies

Overview of Hyatt Regency Andares Guadalajara

Hyatt Regency Andares Guadalajara

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Blvd. Puerta De Hierro 5065, Zapopan, JAL, 45116

Explore the area

  • Popular LocationAndares Shopping Center2 min walk
  • Popular LocationThe Landmark Guadalajara9 min walk
  • Popular LocationBosque Los Colomos4 min drive
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)47 min drive

Choose dates to view prices

About this area

Zapopan

Located in Zapopan, Hyatt Regency Andares Guadalajara is connected to a shopping center. Basilica de Zapopan and Instituto Cultural Cabanas are notable landmarks, and travelers looking to shop may want to visit Andares Shopping Center and The Landmark Guadalajara. Check out an event or a game at Jalisco Stadium, and consider making time for Avienda Chapultepec, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Andares Shopping Center - 2 min walk
  • The Landmark Guadalajara - 9 min walk
  • Bosque Los Colomos - 4 min drive
  • Los Arcos de Zapopan - 7 min drive
  • Basilica de Zapopan - 12 min drive

Getting around

  • Atemajac Station - 8 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 47 min drive

Restaurants

  • Sushi Factory — 2 min walk
  • Talento — 3 min walk
  • La Moresca — 3 min walk
  • PF Chang's — 4 min walk
  • El Almacén del Bife — 4 min walk

About this property

Hyatt Regency Andares Guadalajara

Luxury hotel connected to a shopping center in Zapopan with full-service spa
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking. All 257 rooms provide free WiFi, 24-hour room service, and LCD TVs. Minibars, coffee makers, and hair dryers are among the other amenities available to guests.
Hyatt Regency Andares Guadalajara offers 257 accommodations with minibars and safes. 49-inch LCD televisions come with pay movies. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club.
KINAL has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 150-445 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Designer stores
  • Full-service spa
  • Shopping mall
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (18676 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower

Entertainment

  • 49-inch LCD TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Swimming pool
The property will be renovating from July 14 2021 to October 31 2021 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1100 per accommodation, per day
2 per room (up to 48.5 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 445 per person (approximately)
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 1100 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hyatt Regency Andares Guadalajara Zapopan
Hyatt Regency Andares Guadalajara Hotel Zapopan
Hyatt Regency Andares Guadalajara Zapopan
Hotel Hyatt Regency Andares Guadalajara Zapopan
Zapopan Hyatt Regency Andares Guadalajara Hotel
Hyatt Regency Andares Guadalajara Hotel
Hyatt Regency Andares Guadalajara Hotel Zapopan
Hyatt Regency Andares Guadalajara Zapopan
Hotel Hyatt Regency Andares Guadalajara Zapopan
Zapopan Hyatt Regency Andares Guadalajara Hotel
Hyatt Regency Andares Guadalajara Hotel
Hotel Hyatt Regency Andares Guadalajara
Hyatt Regency Andares Guadalajara Hotel
Hyatt Regency Andares Guadalajara Zapopan
Hyatt Regency Andares Guadalajara Hotel Zapopan

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 759 out of 957 reviews
5 - Excellent 79%
Rating 4 - Good. 136 out of 957 reviews
4 - Good 14%
Rating 3 - Okay. 37 out of 957 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 957 reviews
2 - Poor 1%
Rating 1 - Terrible. 19 out of 957 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t leave enough towels. No bottle water
Stayed 2 nights in Sep 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Aug 2021

1/5 Terrible

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Yo hice una reservación para 2 noches (8 al 10 de agosto de 2021), y para 2 adultos. La información de la página de Expedia y la de mi reservación (Itinerary # 72142569801090) indicaban que podían quedarse en mi cuarto gratis hasta 2 menores de 17 años. Mis hijos menores tienen 14 y 13 años de edad. Al llegar al check inn en el Hotel me indicaron que tenía que pagar 30 dólares por noche por cada uno de mis hijos porque la política del Hotel era que los mayores de 13 años ya pagan como adulto. Primer problema, la información de Expedia era diferente a la del Hotel. Después de discutir algunos minutos me permitieron pagar sólo por mi hijo mayor. Así que me hicieron un cargo de $30 dólares por noche mas IVA ($60 DOLARES MAS IVA POR LAS 2 NOCHES) En la noche del 9 de agosto de 2021 estando en el Hotel hablé al teléfono de ayuda de Expedia para reportar el cobro indebido de los $60 dólares, y la verdad no obtuve ninguna ayuda, solo la promesa de que en una horas me devolverían la llamada con una solución al problema, tres días después sigo en la espera de esa llamada. Aquí el punto es que me cobraron en el Hotel $60 dólares que no procedían y al solicitar la ayuda de Expedia no tuve ayuda alguna. Aquí lo que solicito es primero que se me devuelvan los $60 dólares que pague injustamente, segundo, que Expedia confirme las políticas de cada Hotel que ofrecen, tercero, que si como en mi caso hubo un error de Expedia o del Hotel, se auxilie al cliente y no se le deje indefenso.
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean location with multiple dining and shopping options within short walking distance
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in addition to being a beautiful hotel.
Stayed 1 night in Jul 2021