Find all hotels by Occidental in Gulf Coast of Mexico from $164

"Everyone was very helpful"

"Liz was fantastic. She checked us in at the front desk and greeted us in a very welcoming way. Alex handled our bags and was super nice ! I was comfortbale leaving my bags without a worry. I also had an issue with my bag. And Alex did not stop until it was found. I am very Satisfied with the staff's performance.. I found this resort perfect Because not only does it have a party vibe but you can find many spots where you can just sit back and relax. Max, that works at the Italian restaurant and the Japanese restaurant was the best waiter in the whole resort to me. I witnessed him treat everyone like family and his service was up to par. Lastly, syl Sylvia, the housekeeping lady was fantastic and I had to leave her with a review. Many people are curious about cleanliness of the rooms , because of staff like her, your room Will always feel brand new, fresh, and clean. I will definitely be returning because of these 4 staff members who stood out to me the most, although everyone else was great as well. Thank you, RIU palace Peninsula for a phenomenal vacation with my family at your resort . "

"Amazing place for a first vacation, so happy we chose this resort!"

"This resort is BEAUTIFUL! Staff is very kind and helpful. Food was delicious and fresh. Several staff members went out of their way to make sure our stay was outstanding! Eduardo, Elberth, and Santos were so kind and helpful! We absolutely loved our week stay and are already planning our next trip back! "

"It was great. Like really great. "

"We love this resort. We will be back . The food was amazing "

"Staff commitment to great service is notable. Food quality and selection exceeds expectations Entertainment team provided memorable experience"

"We had a wonderful family vacation here. Staff were great and service was amazing. Beach Bunch was the best thing ever. They did so much with kids. Our kids just wanted to stay there to play and make projects."

"My wife and I stayed here for our honeymoon. The property was clean and safe and the service from the staff was AMAZING! I recommend this resort to anyone! "