"I was actually very pleased with this hotel overall. The room was clean, the location was excellent, and the beautiful coastal views were a real highlight. The underground car park was also very convenient, with a lift providing direct access to the hotel.
However, when my family was leaving, our car battery suddenly went flat. We asked the hotel reception for help, but unfortunately, the staff appeared rather cold and unhelpful. I really hope this was not simply because we had already checked out, as we were left feeling quite helpless.
In the end, we had to ask other guests if anyone had a battery charger. Surprisingly, the other guests were much more willing to help us, and we were very grateful for their kindness. Unfortunately, we still had to call the AA for assistance.
I understand that the hotel was not responsible for helping us with our car. However, as most guests arrive by car, I feel that having some basic equipment for dealing with common car problems would be a thoughtful and considerate service. It was a disappointing experience after an otherwise very enjoyable stay."
在历史悠久地区观光期间,别忘了抽出时间体验一下花园和酒吧。附近的一些户外场所包括高地、佩文西湾海滩和伊斯特本海滩。这些景点非常适合家庭游览:布莱克斯托克农场、Knockhatch Adventure Park (诺克哈奇冒险公园)和Observatory Science Centre (天文台科学中心)。如想了解更多当地历史,不妨前往赫斯特蒙苏城堡和米歇尔汉姆修道院。行程期间,其他值得一去的地方包括:Wellshurst Golf Club (韦尔斯霍斯特高尔夫俱乐部)、阿灵顿体育场和海尔瑟姆剧院。