Find Hotel with a Concierge in Hortaleza

"Great stay!"

"After a long day of travel with a 5y/o in tow we had booked a one bed apartment for my sister, niece and me. We were greeted by a lovely, happy face and the gent already knew who we must be (the last to arrive!). As the apartments were not too busy, we were given an upgrade to a lovely 2 bed, 2 bathroom apartment. The apartment was full of new furniture which was immaculate. The beds were comfy and everyone had peace to sleep soundly. The only problem with the apartment was that the older of the two bathrooms had mould along all the seals (more than a little bit) and the single bedroom had something yucky sprayed on the wall which could really do with being cleaned off (room 2323). We really felt that had the walls/older bathroom been freshened up with the new furniture, this would have been a 5* all round rating. Although we didn’t eat at the cafe due to onward travel arrangements, it was busy and reasonably priced. On checking out the friendly and helpful staff kept our cases for an hour whilst we waited for a taxi. They also ordered us a taxi with a child seat. Cannot fault the comfort, staff and leisure facilities at all. Thank you Compostela Suites Apartments Staff!"

"Best place to stay in Madrid! Quiet area but right next to Sol and Gran Via were everything is happening. Wonderful staff.Beautiful!❤️ My favorite place!"

"Clean room "

"Gluten free food. The AC in this hotel was the only place in Europe that really works as cooling mode. Excellent "

"We had a great run. Breakfast hours were great. The hotel staff was amazing. A whole bus load of people walked in the door right before we did. Apparently it was a group. They had them sorted within minutes and I don’t think we waited to get checked in more than a minute or two. The young lady was very nice and accommodating. Later, I had some business with my lawyer they graciously provided with an email to send the file. They printed it up for me to sign and scanned it for me and sent it back to the lawyer within a matter of minutes. I would add that this is the same young lady that checked us in. She was amazing. She could almost anticipate what you needed and was ready to provide a cheerfully graciously and quickly. She was above and beyond. The best interaction I’ve ever had, and I’ve had many good ones."