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The hotel is located near Westheimer and 610 which is close to both Houston Galleria and Highland Village. Great reataurants and fast food are very close. A 24 hour CVS pharmacy is right down the street. There's ample parking and it's pet friendly. Only drawback - no microwave or refrigerator. The ...
Everything was great! Only bad thing, the mattresses are kind of baggy or less than firm, those need to be changed soon!!
Pros: Very friendly staff. Great location. Nice reception on Tues and Wed evenings, beer, wine and snacks served. Pet-friendly.Cons: Cockroach infestation. Thin walls, could hear guest next door talking, sneezing and coughing. Also heard dogs barking and whining next door. My toe got stuck in a hole ...
The element used to be a really nice hotel. It's now looking and feeling a little tired. Some examples: some buttons on my remote don't work, the picture on the TV occasionally cuts out, and a sink in the men's restrooms looks like it's been fixed with glue/silicon. The room isn't exactly as clean ...
Very friendly and helpful staff. Have no complaints
Really nice hotel, great location with clean comfortable room. My only complaint is at the breakfast buffet a young woman held her dog in her arms while leaning over and around all the food. The animal drooled, panted and shook in the somewhat confined breakfast nook. This is in no way a reflection ...
Staff was welcoming and went out of their way to be sure all was right. I was grateful for it's "pet-friendly" policy as I travel with my dog. Room was very comfortable, good lighting, great bed.
Really enjoyed our short stay. Free breakfast included Texas shaped waffles, muffins, cereal, oatmeal, yogurt, boiled eggs and fruit. Room was very nice. We appreciated that it was pet friendly also. It was exactly what we needed for just one night.
I recommend this hotel over any others that I have stayed at. Dog friendly, great prices, amazing staff, clean rooms and property, complimentary, breakfast and dinner plus happy hour, very quiet, safe location.. Loved our stay..Will be using the Sugar Land location and over any other place. Loved ...
Overall stay was great but not enough luggage carts people leave in rooms r on floors. No free breakfast and food from room service cheaper than dining room and snack bar. Rooms really clean. They accept dogs which is really nice. The room was first I've ever stayed in ever that I never had to adjust ...
Booked this last minute because it is pet friendly and in the part of town we needed. Pleasantly suprised at the nice room, reasonable price, and friendly/helpful staff.
Cozy with home feel. Enjoyed having a kitchenette. Location was nice with a variety of restaurants, conference center, and entertainment venues within walking distance.
Overall it was an excellent location and the staff was very friendly. The first night, late night early morning there was a dog barking continuously in a nearby room. One of the two beds comforter had a urine stain, which should have been thrown away if it couldn't be removed.
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