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The David Citadel Hotel

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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Indoor Spa Tub
Terrace/Patio

Overview of The David Citadel Hotel

VIP Access

The David Citadel Hotel

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationChurch of the Holy Sepulchre10 min walk
  • Popular LocationWestern Wall15 min walk
  • Popular LocationAl-Aqsa Mosque17 min walk
  • AirportTel Aviv (TLV-Ben Gurion)51 min drive

Choose dates to view prices

About this area

Jerusalem

Located in Jerusalem, The David Citadel Hotel is connected to a shopping center. Church of the Holy Sepulchre and Tower of David Museum of the History of Jerusalem are notable landmarks, and travelers looking to shop may want to visit Mamilla Mall. Traveling with kids? Consider Jerusalem Botanical Gardens and Bloomfield Science Museum. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's central location.
Popular Location

What's nearby

  • Mamilla Mall - 3 min walk
  • Jaffa Gate - 7 min walk
  • Church of the Holy Sepulchre - 10 min walk
  • Western Wall - 15 min walk
  • Al-Aqsa Mosque - 17 min walk

Getting around

  • Yekuti'el Adam Station - 17 min drive
  • Jerusalem (JRS-Malha Railway Station) - 19 min drive
  • Ben Gurion Airport (TLV) - 51 min drive

Restaurants

  • Lobby Lounge — 1 min walk
  • The Seasons Restaurant — 1 min walk
  • Sira — 3 min walk
  • Luciana — 4 min walk
  • Cafe Kadosh — 4 min walk

About this property

The David Citadel Hotel

Luxury hotel connected to a shopping center in Jerusalem with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 385 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
The David Citadel Hotel offers 385 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The David Citadel Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (ILS 60.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM–11 AM
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Hebrew
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1085 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 145.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value-added tax

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: ILS 60.00 per day
  • Rollaway bed fee: ILS 145.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility or spa tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Citadel David
Citadel David Hotel
Citadel Hotel
David Citadel
David Citadel Hotel
David Citadel Hotel Jerusalem
David Citadel Jerusalem
Hotel David Citadel
The David Citadel Hotel Hotel
The David Citadel Hotel Jerusalem
The David Citadel Hotel Hotel Jerusalem

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 192 out of 308 reviews
5 - Excellent 62%
Rating 4 - Good. 62 out of 308 reviews
4 - Good 20%
Rating 3 - Okay. 30 out of 308 reviews
3 - Okay 10%
Rating 2 - Poor. 13 out of 308 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 308 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, the location, the food and the service.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
הכל היה מושלם, נקי מסודר ואין צפיפות לא בחדר האוכל ולא בבריכה
Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Israel
Great hotel, very recommended..
Stayed 1 night in Sep 2020