Killingly Chalets

"Nice place to stay"

"It was amazing"

"Super kid friendly, accomodating staff. The pool is beautiful. Just a short drive to Old Sturbridge village! Will reccomend to family and friends."

"The outdoor pool was unusable as it was not clean after the wind and rain. The breakfast was good."

"Clean and spacious. Easy access of the highway. "

"Clean and friendly "

"It goes without saying that the property is exquisite. The accommodations are phenomenal. The rooms are quiet, clean and comfortable. However, the one aspect of our stay that stood out repeatedly was the interaction with the staff. Unfortunately we can only give a 1-star review. When we checked in - the front desk kept answering the phone while we were trying to check in. It was very off-putting. When he finally did attend to us, it felt like his mind was someplace else because he kept repeating himself and talking with the other staff member. When we checked out, the front desk attendee did not ask whether we enjoyed our stay, if there were any problems, what room we were in, etc. It was a very hurried and non-personal experience. A word to management: a quick re-training for front staff in customer service and interaction might be in order. Other than that - the property speaks for itself. This property might benefit from self-check-in service. "

"Good breakfast nice pool nice room "

"Room was fantastic, an upgrade to suite. Quick, easy check in and quiet ,safe area. "