ibis London Heathrow Airport

Photo gallery for ibis London Heathrow Airport

Primary image
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board

Overview of ibis London Heathrow Airport

UNESCO Sustainable Travel Pledge

ibis London Heathrow Airport

3.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL

Explore the area

  • AirportLondon (LHR-Heathrow)6 min drive
  • Popular LocationBrunel University9 min drive
  • Popular LocationStockley Park9 min drive
  • Popular LocationTwickenham Stadium19 min drive

Choose dates to view prices

About this area

Hayes

Near a metro station, ibis London Heathrow Airport is in Heathrow Villages, a neighborhood in Hayes with good airport proximity. Westfield London Shopping Centre and Cromwell Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Richmond Park and Virginia Water. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium.

What's nearby

  • Brunel University - 9 min drive
  • Stockley Park - 9 min drive
  • Syon Park - 10 min drive
  • Ealing Broadway Shopping Center - 15 min drive
  • Twickenham Stadium - 19 min drive

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Heathrow Terminals 2 & 3 Underground Station - 3 min drive
  • Heathrow Airport (LHR) - 6 min drive

Restaurants

  • Harlington Tandoori - 9 min walk
  • The Flying Egg Cafe - 10 min walk
  • The Pheasant - 14 min walk
  • VII Hotel and Indian Food - 16 min walk
  • The Three Magpies - 17 min walk

About this property

ibis London Heathrow Airport

Eco-friendly Hayes hotel in Heathrow Villages with 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. All rooms are soundproofed and offer free WiFi and hair dryers. For a bit of entertainment, TVs come with cable channels, and guests will also find coffee makers and showers.
Ibis London Heathrow Airport offers 356 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: GBP 12 for adults and GBP 6 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Urdu

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from April 19 2022 to May 25 2022 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Airport shuttle fee: GBP 5.5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 509 out of 1423 reviews
5 - Excellent 36%
Rating 4 - Good. 577 out of 1423 reviews
4 - Good 41%
Rating 3 - Okay. 178 out of 1423 reviews
3 - Okay 13%
Rating 2 - Poor. 99 out of 1423 reviews
2 - Poor 7%
Rating 1 - Terrible. 60 out of 1423 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to LHR, clean, friendly staff, good breakfast, exactly what we needed for short one night lay over.
Stayed 1 night in May 2022

4/5 Good

Liked: Staff & service
Fine over all. Staff is slow and In the morning all the mess from mess(glasses food) might before can be seen all over the place
Stayed 1 night in May 2022

1/5 Terrible

Disliked: Amenities, property conditions & facilities
I don't like the place they have to make a lot of changes
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed our flight and had to book here last minute. The staff at Ibis are extremely friendly from checking in to checking out, from reception staff who were welcoming, to room service staff who are just as friendly. Finding it was easy, and cleaniness was 10/10. I will be recommending this hotel to all family and friends travelling through Heathrow from now on.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service
Proximity to Heathrow airport was excellent. Very clean and quick check in. Friendly staff.
Stayed 1 night in Apr 2022