Find all hotels by Independent in Lovingston, VA

"Room looked unfinished from maintenance work and was dirty from previous guests. Door to room looked like it had been broken into and the key card consistently did not work properly. "

"Room was nice, however sofa bed was not made and I had to go to retrieve sheets from the front desk to make it myself. Usually not a big deal, I had already been down to the lobby to unload the car so making another trip after a long day was irritating. Coffee was decaf in the room and one of the coffee machines in the lobby didn’t work making it a long wait to get coffee in the morning. "

"Cabin was great! The host was very responsive and helpful, and the instructions were excellent. They even recommended stopping for groceries on the way in since there isn’t anywhere nearby to get them, which was really helpful to know ahead of time.The campfire area was fantastic, and having firewood available was a great perk that many places don’t offer. Being right on the creek was incredibly relaxing.I brought a hammock and there was a perfect spot between the trees where I ended up spending most of my time.The cabin had all the kitchen and fire utensils we needed. My only small “wish” would be hotter water, but I like a pretty scalding shower so that’s more of a personal preference!10/10 — would definitely stay again."

"Don’t book here. It was so dirty, We checked out after one night. We could not stay there. Air conditioner was broken, bathroom was filthy, toilet did not flush. Didn’t date take our shoes off. "

"What a perfect stay, could not have ask for more!"

"One of the nicer Residence Inns"

"Fantastic location, close to Waynesboro’s restaurants and coffee shops. The rooms were clean and comfortable, the property was beautiful. The check in and out process was simple. The staff were very responsive and informative about my trip. I would definitely recommend and will most likely stay there again for another hiking trip. "

"Rooms were clean and well appointed. Staff was very friendly and accommodating. "

"Overall my stay was pretty decent. I was really close to my job, I had easy access to the highway, and there was a decent amount of food places and gas stations nearby. Parking was great. My room was pretty clean, though, there were some ear plugs left under my bed from a previous tenant. Unfortunately, I had a few issues. I was not aware of the refundable fee I was supposed to pay at check in. I was supposed to receive a refund after checking out, I still have not received it more than 12 hours later. Also, my refrigerator stopped working the 2nd day of my 8 night stay. I informed them on day 5 (because of my work schedule and office schedule) and the situation was not fixed prior to my checking out. I was given the option to switch room IF one was available, I wasn’t offered a refund for food lost, and I was told I should’ve told them sooner but again, due to my work schedule and their office schedule it was hard to do. They said the didn’t want to bother me while sleeping during the day to replace the appliance, however, they were able to troubleshoot the refrigerator while I was at work. I was told, “Of the 5 years of us being open, we never had a refrigerator break.” But there was no resolution. "