4/5 Good
Karla
15 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location!
Stayed 3 nights in Sep 2020
Overview of Altstadt Hotel Magic Luzern
Photo gallery
Altstadt Hotel Magic Luzern
3.9/5 Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Free WiFi
- Business Services
- Parking Available
- Laundry
- Housekeeping
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Social distancing
Explore the area
Lucerne Town Hall1 min walk
Rosengart Collection1 min walk
Chapel Bridge2 min walk
Zurich (ZRH)50 min drive
Choose dates to view prices
Suite, 1 Queen Bed
Photos of Suite, 1 Queen Bed
Suite, 1 Queen Bed
More detailsRoom amenities
- 323 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Queen Bed
323 sq feet
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 26-inch TV with cable channels
Food & Drink - Minibar
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Heating, fan, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Quadruple Room
Photos of Quadruple Room
Quadruple Room
More detailsRoom amenities
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 40
Room details
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - 26-inch TV with cable channels
Food & Drink - Minibar
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request); free rollaway/extra beds available on request
Comfort - Heating, fan, and daily housekeeping
Non-Smoking
Standard Double Room
Photos of Standard Double Room
Standard Double Room
4.4/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - 26-inch TV with cable channels
Food & Drink - Minibar
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Heating, fan, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
About this area
Lucerne
Altstadt Hotel Magic Luzern is located near the boardwalk and in an area with good shopping. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.
View in a map
What's nearby
- Lucerne Town Hall - 1 min walk
- Rosengart Collection - 1 min walk
- Chapel Bridge - 2 min walk
- Saint Peters Church - 2 min walk
- Jesuit Church - 2 min walk
Getting around
- Lucerne Station - 6 min walk
- Zurich Airport (ZRH) - 50 min drive
Restaurants
- Mill’Feuille — 3 min walk
- Opus — 4 min walk
- Pastarazzi — 4 min walk
- Wirtshaus Taube — 4 min walk
- Bachmann — 5 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Clean & Safe (Switzerland)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (CHF 27.00 per day)
Things to do
- Shopping
Family friendly
- Dry cleaning service
Conveniences
- Elevator
- Front-desk safe
Guest services
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Front desk (limited hours)
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- German
Business services
- Business center
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Well-lit path to entrance
More
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes/curtains
- Fan
- Heating
- Linens
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 26-inch TV
- Cable channels
Food and drink
- Minibar
More
- Iron/ironing board (on request)
- Safe
See similar properties
Policies
Check-in
Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 25
Check-out
Check-out before 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; to check in, go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: CHF 27.00 per day
- Late check-out fee: CHF 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne
Frequently asked questions
3.9
Good
4.2/5
Cleanliness
3.9/5
Staff & service
3.6/5
Amenities
3.9/5
Property conditions & facilities
2/5 Poor
Mari, Basel
Traveled with partner
25 Aug 2020
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2020
5/5 Excellent
Kara
Traveled with family
12 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Stayed 2 nights in Mar 2020
4/5 Good
Vipadao
Traveled with family
25 Feb 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
3/5 Okay
JianSiong
14 Feb 2020
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
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