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Altstadt Hotel Magic Luzern

Photo gallery for Altstadt Hotel Magic Luzern

Jetted tub
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Altstadt Hotel Magic Luzern

Altstadt Hotel Magic Luzern

3.0 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
Map
Brandgässli 1, Lucerne, LU, CH-6004

Explore the area

  • Popular LocationChapel Bridge2 min walk
  • Popular LocationKKL Lucerne7 min walk
  • Popular LocationLake Side Promenade9 min walk
  • AirportZürich (ZRH)57 min drive

Room options

About this area

Lucerne

Located near the boardwalk, Altstadt Hotel Magic Luzern is in Old Town Lucerne, a neighborhood in Lucerne with good shopping. Entlebuch Biosphere and Lake Side Promenade reflect the area's natural beauty and area attractions include Natur-Museum and Richard Wagner Museum. Kanuwelt Buochs GmbH and Garten der Stille are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.
Visit our Lucerne travel guideOpens in a new window
Map

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 2 min walk
  • Jesuit Church - 3 min walk
  • KKL Lucerne - 7 min walk
  • Lake Side Promenade - 9 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 53 min drive

Restaurants

  • Jazzkantine - 2 min walk
  • Tandoori - 2 min walk
  • SONG PI NONG - 3 min walk
  • Mill’Feuille - 3 min walk
  • Heini - 3 min walk

About this property

Altstadt Hotel Magic Luzern

3-star hotel located in Old Town Lucerne
Altstadt Hotel Magic Luzern provides amenities like shopping on site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Concierge services, multilingual staff, and smoke-free premises
  • Tour/ticket assistance, a front desk safe, and an elevator
  • Guest reviews give good marks for the proximity to shopping
Room features
All 13 individually furnished rooms have perks such as separate sitting areas, in addition to amenities like free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with hair dryers
  • 26-inch TVs with cable channels
  • Separate sitting areas and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 27.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: CHF 19.00 per person

Things to do

  • Shopping

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • 26-inch TV
  • Cable channels

Food and drink

  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; to check in, go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 4.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 19.00 per person (approximately)
  • Valet parking fee: CHF 27.00 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Magic Luzern pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Altstadt Hotel Magic Luzern?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on Feb 8, 2023 start from $113.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altstadt Hotel Magic Luzern?

Valet parking is available for CHF 27.00 per day.

What time is check-in at Altstadt Hotel Magic Luzern?

Check-in is from 3 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Magic Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Magic Luzern located?

Located in Old Town Lucerne, this hotel is steps from Lucerne Town Hall, Rosengart Collection, and Chapel Bridge. Saint Peters Church and Jesuit Church are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Can I cancel my reservation for free at Altstadt Hotel Magic Luzern and receive a full refund?

Yes, Altstadt Hotel Magic Luzern offers free cancellation on select room rates, because flexibility matters! Please refer to Altstadt Hotel Magic Luzern cancellation policy on our site for more details about any exclusions or requirements.

Altstadt Hotel Magic Luzern Reviews

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 663 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 295 out of 663 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 110 out of 663 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 37 out of 663 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 25 out of 663 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

7.8/10

Staff & service

7.1/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is really friendly and helpful! A lot of great restaurants easily around. A great deal of shopping options nearby. Not to mention the great location beibg close to everything and the water.

6/10 Okay

Philip

Traveled with partner
Liked: Staff & service
Great location, but not great value and not much more that 2 1/2 stars.

10/10 Excellent

Diane

Stayed 1 night in Oct 2022

10/10 Excellent

TIMOTHY, Chula Vista

Stayed 3 nights in Oct 2022

10/10 Excellent

Port

Liked: Cleanliness, property conditions & facilities, room comfort
OK Place to Stay
Ok place to stay as passing through. Nothing to complain about and nothing bad to say. No A/C but didn't need it.
Stayed 1 night in Oct 2022

4/10 Poor

Rex

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The experience in the Mystic room of the Magic Hotel was quite unpleasant. The room was very dark due to the black walls and lack of lighting. In my opinion, the decor was distasteful. Bird feathers were also discovered on the floor, cobwebs on the walls, and stains on the couch.
Stayed 1 night in Oct 2022

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Amenities
It’s mislabeled as a hotel. The location itself is super central. But there are no services at all. You have to drag your bags 150 mts over to actual hotel to check-in, check-out. Super inconvenient. The room was clean, quirky, and fine. But it’s in what was the attic of a huge house or similar with an inconvenient layout. What you get is more of a rental experience for the price of a hotel room.
Stayed 2 nights in Sep 2022

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun and eclectic hotel stay. We enjoyed the themed rooms. Hotel is in an amazing location, very walkable and above great restaurants.
Stayed 1 night in Sep 2022

2/10 Terrible

Andrea

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We encountered a racist discriminative encounter with one of the lady’s from the restaurant during breakfast time. She works around 10 am She’s on the heavy side, shoulder length hair
Stayed 4 nights in Sep 2022

10/10 Excellent

Jenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Excellent location. Clean and comfortable room. I would stay here again.
Stayed 2 nights in Jul 2022