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Altstadt Hotel Magic Luzern

3.0 star property
Comfortable adults-only hotel, a short walk to Chapel Bridge

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
Jetted tub
Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (CHF 19.00 per person)
City view from property

Reviews

7.8

Good

Popular amenities

  • Breakfast available
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Great location, but was a very confusing check in process as was hard to find where to check in. No AC, so it was hot, a...
Lukas
Jul 17, 2024

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Interior
Hotel Luzernerhof
Pet friendly
Free WiFi
Restaurant
Breakfast available
8.2 out of 10, Very Good, (333)
The price is $208
includes taxes & fees
$190 per night
Jul 29 - Jul 30
Hotel Luzernerhof

About the neighborhood

Map
Brandgässli 1, Lucerne, LU, CH-6004

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 2 min walk
  • KKL Lucerne - 7 min walk
  • Lion Monument - 11 min walk
  • Chateau Guetsch - 17 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Bierliebe & Friends - ‬1 min walk
  • ‪Mr. Pickwick Pub - ‬2 min walk
  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Hirschenplatz - ‬1 min walk

About this property

Altstadt Hotel Magic Luzern

Hotel located in Old Town Lucerne
Close to Chapel Bridge, Altstadt Hotel Magic Luzern provides amenities like shopping on site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and tour/ticket assistance
  • Multilingual staff, concierge services, and luggage storage
  • A front-desk safe, smoke-free premises, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms are individually furnished, and have comforts such as separate sitting areas, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with hair dryers
  • TVs with cable channels
  • Separate sitting areas and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available for a fee: CHF 19 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; to check in, go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19.00 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Magic Luzern pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Altstadt Hotel Magic Luzern?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on Aug 7, 2024 start from $202.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altstadt Hotel Magic Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Magic Luzern?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Magic Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Magic Luzern located?

Located in Old Town Lucerne, this hotel is steps from Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Jesuit Church are just steps away. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 247 out of 792 reviews" "
Rating 8 - Good. 332 out of 792 reviews" "
Rating 6 - Okay. 131 out of 792 reviews" "
Rating 4 - Poor. 46 out of 792 reviews" "
Rating 2 - Terrible. 36 out of 792 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Traveled with partner
Liked: Staff & service
Convenient location in Lucerne Altstadt. 10 mins walk from Lucerne HB station. Friendly staff (reception is in the partner Hotel Krone close by). Very small lift to bedroom floors. Reasonable sized bedroom - Farmer themed, with multiple cockerell figures on the walls - a bit starnge! Farmewr room is located at the back of the property overlooking roofs and an alleyway - no vista! The wardrobe had a digital security safe for storing valuables. Bathroom was clean. Shower (over the bath) was okay, but no dedicated shower (cubicle). No air conditioning - expected in all decent hotels nowadays, and given it was 30C ambient temperature. Flies flying around room and some dead on the floor. Had to keep window open for some ventilation but with curtain across to prevent heat build up in the room. Breakfast was at the nearby pertner Hotel Krone - resonable choice and decent quality. Out of choice, I would not stay at the Hotel Magic again, but would consider staying at the partner Hotel Krone (having previously stayed there).
Stayed 2 nights in Jul 2024

6/10 Okay

Lukas

Traveled with partner
Disliked: Amenities, property conditions & facilities
Great location, but was a very confusing check in process as was hard to find where to check in. No AC, so it was hot, and at least they provided a fan to cool off the room
Stayed 1 night in Jul 2024

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

mayur

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Inconvenient Checkin and Checkout. Have to go to another property to checkin.
Stayed 1 night in Jun 2024

8/10 Good

Julie, Oklahoma City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little awkward that it’s not in main hotel but still a great room in a great location! Everything was walkable and the staff was very kind!
Stayed 1 night in Jul 2024

6/10 Okay

Sonali

Traveled with partner
We booked the lotus room. It was very spacious and well kept. I was pleasantly surprised by the size of the room. The room however is located in a different building and you need to go to alstadt Krone for Checkin, checkout, breakfast etc. Given that the reception is not in the same building, it was inconvenient to walk to a different building to get any amenities if needed. There was no parking nearby and valet parking was not available due to an event the day we checked in. However the staff was helpful in giving directions to a parking garage nearby. It cost us chf 26 to park overnight. It would be nice to have some arrangement for the staff to bring in extra towels etc without needing to go back and forth. Overall we had a good experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transit. Lots to see nearby
Stayed 1 night in Jul 2024

6/10 Okay

Xifan, Walnut

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking is terrible.
Stayed 1 night in Jul 2024

10/10 Excellent

Paulabeth, Alpharetta

Stayed 1 night in Jul 2024

8/10 Good

Cristian

Liked: Staff & service, property conditions & facilities
Overall a good hotel
Stayed 2 nights in Jun 2024

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service
The room was a bit odd in terms of decoration and layout. But everything worked, it was quiet and clean and well located. Amazing bar downstairs adjacent to the hotel enterance. 2 electric fans were provided in the room and this is a key feature in hot weather. The room was more of a suite with a large sitting room. Great view of the square and nearby church (thankfully the bells do not sound at night).
Stayed 1 night in Jun 2024

10/10 Excellent

Mary, Gambrills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Allstatd Magic was a real FIND! It is the ❤️of Lucerne under the city clock! The property was well kept, clean and the staff were extremely forehand very helpful! We were able to walk everywhere and felt safe at all times! Wherever we went, we were welcomed and English is not a problem as many at least know enough to respond. I highly recommend the Alstadt Magic for its fun atmosphere, but also because it caters to your every need!
Stayed 3 nights in Jun 2024

8/10 Good

Monty, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most ideal location, interesting theme room decorations, a bit inconvenient of checking at a different location, don’t expect to have recomendations from the front desk😅
Stayed 1 night in Jun 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Room was a little rundown but clean and had everything we needed. Helpful staff at the Hotel Krone (the other hotel closeby where you checkin and checkout).
Stayed 2 nights in Jun 2024

8/10 Good

Monty, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The check in is actually a block away in a different hotel, so it is not convenient at the first.
Stayed 1 night in Jun 2024

6/10 Okay

Alexander

Traveled with partner
No star hotel very poor
Stayed 3 nights in May 2024

6/10 Okay

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
No staff available, what if my keycard is lost or stops working? Very loud overall for sleeping due to design and location. Smoke coming in from the street. Beds are very thin mattress and uncomfortable
Stayed 1 night in May 2024

10/10 Excellent

ramaswami

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The location was awesome. 10 minute walk to anywhere in Lucerne. We had the honey moon suite which was very spacious. Overall excellent experience
Stayed 3 nights in May 2024

10/10 Excellent

Basme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Central by the river and shops. 5 minutes walk to the train station. Very clean, spacious, and loved the themed rooms. We got the Asian themed room with the piazza’s view, and the clock was facing our window which was a cool view!! Really enjoyed our stay there and would only stay there for next visits.
Stayed 1 night in May 2024

8/10 Good

Larry, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They parked out car for free. The place is in OLD TOWN Square so cool lots of shopping and eating. Next to the river. Our roof had not View and on the 4 th floor lots of stairs the Lift was super small no way was I getting in it hahaha
Stayed 1 night in May 2024

6/10 Okay

Rattana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Selime

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you want a noisy hotel, with lights and outlets that don’t work, this one is for you. You can hear every door shut, every foot step and every person talking because of the poor design of the building. Everything echos and the doors and walls are so thin that it sounds like there’s a circus outside of your room. It is a convenient location, however the noises outside the hotel are loud until late hours of the night and early mornings with restaurants getting ready for the day. The only lights that were functioning were the bathroom and one table lamp. The other lamp did not work and none of the outlets worked except the one in the bathroom. We had to charge all of our electronics in the bathroom…I would NOT recommend this hotel AT ALL. Me and my boyfriend got terrible sleep both nights we stayed here. I thought the bad reviews might be a bit dramatic when I was booking but I was wrong. Please find a better hotel that’s in a similar location if convenience is important to you.
Stayed 2 nights in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money right in the heart of city center. The hotel staff were very helpful and courteous. Also breakfast was fantastic
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0