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Overview of Crowne Plaza Macau

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Guest reviews

4.3 / 5Excellent
1,133 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationPortas do Cerco17 min walk
Popular LocationMacau Ferry Terminal2 min drive
Popular LocationNew Yaohan Department Store3 min drive
AirportMacau (MFM-Macau Intl.)7 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Club Room (Crowne Plaza)

    Club Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Deluxe Room (Crowne Plaza)

    Deluxe Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
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  • Superior Room (Crowne Plaza)

    Superior Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
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  • Superior Suite (Crowne Plaza)

    Superior Suite (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 Double Bed
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  • Room, Sea View (Crowne Plaza)

    Room, Sea View (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    Show details

About this area

Macau

Located in Macau, Crowne Plaza Macau is in the city center and by the sea. Ruins of St. Paul's Cathedral and Senado Square are notable landmarks, and some of the area's popular attractions include Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game while in town? See what's happening at Zhuhai International Circuit or Tap Seac Multisport Pavilion. Our guests appreciate the hotel's quiet location.

Visit our Macau travel guide
Popular Location

What's nearby

  • Portas do Cerco - 17 min walk
  • Macau Ferry Terminal - 2 min drive
  • New Yaohan Department Store - 3 min drive
  • Macau Fisherman's Wharf - 3 min drive
  • Ruins of St. Paul's Cathedral - 13 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • Cafe Azure – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner.

About this property

Crowne Plaza Macau

5-star luxury hotel near Macau Ferry Terminal
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. All 208 rooms offer free WiFi and free wired Internet, LED TVs with satellite channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
Crowne Plaza Macau offers 208 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: MOP 480 per day
Valet parking: MOP 490 per day
Free area shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 108 for adults and MOP 108 for children
2 restaurants
1 bar
24-hour room service

Things to do

24-hour fitness center
Indoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English
French
Malay

Business services

24-hour business center
Meeting rooms
Conference space (11840 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

48-inch LED TV
Pay movies
Premium channels
Satellite channels

Food and drink

Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 350.0 per day.
  • Free cribs (infant beds)!

Property payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 108 for adults and MOP 108 for children (approximately)
  • Self parking fee: MOP 480 per day
  • Valet parking fee: MOP 490 per day
  • Rollaway bed fee: MOP 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Crowne Plaza Macau Hotel
  • Crowne Plaza Macau
  • Crowne Plaza Macau Hotel
  • Crowne Plaza Macau Macau
  • Crowne Plaza Macau Hotel Macau
All reviews

Frequently asked questions

Guest reviews

4.3

Excellent

5 - Excellent
507
4 - Good
498
3 - Okay
83
2 - Mediocre
31
1 - Poor
14
4.4
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.3
Property condition

2/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    staff not flexible and very unfriendly,do not recommend

    Stayed 4 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    The location was a big out of the city centre and the shuttle bus provided by the hotel is insufficient. You need to catch public buses or taxi to go around. Also, hotel asked for $1,000 deposit when checking in, no matter if we already fully paid for our stay. I think it’s a bit too much.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good stuff good rooms clean and very nice view I enjoyed very much

    Stayed 1 night in Jan 2020