草地岬角水疗(Spa)酒店

“住宿环境一切都很好，唯一不满意的是，我居住了四天，可是没有获得客房服务，我打电话给前台说明了需要客房服务，可是还是没有获得、所以我住了四天，没有获得更换房间里的毛巾以及一些洗簌用品”

“Spotless room, courteous staff... Good Internet”

“Room was clean and unique. We loved it. Breakfast was good if not a little too much food. Staff friendly and helpful. Rooftop bar was great. ”

“The room was comfortable, cleaning staff kept room very ckean. The staff was friendly and extremely helpful.”

“Just perfect ”

“First of all I booked this hotel in Sept for a stay in Dec and it was 10 of us that were supposed to stay… I called and called to make sure everything was good with the reservation and No one answers, I finally get down to the morning of my stay bcus I hadn’t received any instructions on how to enter the property and called some more no answer so I reach out to hotels. com to let them know and they said they would call then all of a sudden I receive a text message that says I’m sorry I missed……

“Home was listed as available on Expedia booked around 8 am never got check in instructions figured since 3PM was check in time I would get a email with details then…….. NOPE considering I live 3 hours away I called the property to find out this home was available never got a phone call a email or anything I’m sure the property was notified of the booking hours prior just like hotels get the booking almost immediately but still never got any communication spent 4 Hours on the phone with Expedia……