Sevilla Palace Hotel

Photo gallery for Sevilla Palace Hotel

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Sevilla Palace Hotel

VIP Access

Sevilla Palace Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Avenida Paseo de La Reforma 105, Mexico City, 06030

Explore the area

  • Popular LocationMonument to the Revolution7 min walk
  • Popular LocationReforma 2229 min walk
  • Popular LocationMercado de Artesanías La Cuidadela12 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)23 min drive

Choose dates to view prices

About this area

Mexico City

Sevilla Palace Hotel is located in Reforma, a neighborhood in Mexico City, and is near a metro station. Paseo de la Reforma and Palacio de Bellas Artes are notable landmarks, and travelers looking to shop may want to visit Plaza Satelite Shopping Center and Paseo Interlomas. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autodromo Hermanos Rodriguez. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Monument to the Revolution - 7 min walk
  • Reforma 222 - 9 min walk
  • Mercado de Artesanías La Cuidadela - 12 min walk
  • U.S. Embassy - 15 min walk
  • Glorieta de Insurgentes - 2 min drive

Getting around

  • Mexico City Buenavista Station - 3 min drive
  • Juarez Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • Panda Express - 2 min walk
  • Cuchillero's - 3 min walk
  • Amaya - 3 min walk
  • Parker & Lennox - 3 min walk
  • Tacos El Caminero - 3 min walk

About this property

Sevilla Palace Hotel

3-star Mexico City hotel in Reforma, walk to Paseo de la Reforma
Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a coffee shop/cafe are onsite. All 413 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, free bottled water, and hair dryers.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 260 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 260 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City
Sevilla Palace Hotel Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Hotel Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 491 out of 913 reviews
5 - Excellent 54%
Rating 4 - Good. 299 out of 913 reviews
4 - Good 33%
Rating 3 - Okay. 68 out of 913 reviews
3 - Okay 7%
Rating 2 - Poor. 28 out of 913 reviews
2 - Poor 3%
Rating 1 - Terrible. 27 out of 913 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness

2/5 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness
Bed bugs in the room originally assigned. The staff were very apologetic and moved me to a newer and larger room. Got free breakfast as a courtesy. In any sort, the bad experience feeling remained.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Definitely will be back!
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent.
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent service from the moment we arrived. Hot water every time we showered. The Naranjos restaurant was great, very good food off the menu and the breakfast buffet was definitely worth it. It was super easy to organize tours with the help of the lobby staff. My daughter loved the heated, root-top pool. Things for improvement: the pool and hot tub could use re-tiling. The only complaint from the room is the curtains were very worn and extremely dirty (no longer white).
Stayed 5 nights in Apr 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos dos noches en el hotel , mis niñas y yo, todo excelente excepto que nuestro baño tenía mal olor. Lo reporté, no me ofrecieron cambio de cuarto pero tampoco lo pedí, me llevaron aromatizante que no ayudaba mucho . Alimentos bien, room service bien, Todos amables. Gracias
Stayed 1 night in Apr 2022