“When we checked in Mike was great and was very friendly. The room was clean and beds were comfortable. The only issue we had was the seat in the shower was not securely attached to the wall in the accessible shower. My son was able to stop himself from falling and getting hurt. When I told the girl at the front desk all she would say was ok. There was never an apology or asked if he was hurt, she didn’t seem to care. She was also there in the morning for breakfast and would roll her eyes when……
“When we checked in Mike was great and was very friendly. The room was clean and beds were comfortable. The only issue we had was the seat in the shower was not securely attached to the wall in the accessible shower. My son was able to stop himself from falling and getting hurt. When I told the girl at the front desk all she would say was ok. There was never an apology or asked if he was hurt, she didn’t seem to care. She was also there in the morning for breakfast and would roll her eyes when……
Catherine A