2/10 糟糕
Neill H.
2025 年 7 月 9 日
不满意：清洁度
No communication from host
I book this many months in advance. Prior to check in, I had not received any information from the host. I tried messaging on Vrbo, calling, and texting - no reply. I contacted Vrbo support, who were very helpful. They tried to reach the host with no luck. I had to then book a last minute hotel, at a premium price. The host finally messaged (after we had checked into the hotel) saying “sorry…I thought the information would be sent automatically”. I understand if that is the case…however…why would you not answer my Vrbo messages, answer the phone calls or reply to the text messages? Travellers beware….
Neill H.
2025 年 7 月入住 3 晚