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Best Western North Phoenix Hotel

2.5 star property
Hotel with free breakfast, near Castles N' Coasters

Choose dates to view prices

In the heart of North Phoenix, Best Western North Phoenix Hotel offers a warm welcome with a breakfast buffet, laundry facilities, and convenient grocery/convenience store. Unwind in the spa tub or swim laps in the outdoor pool with sun loungers and umbrellas; relax by the fireplace or stay active at the gym - all while enjoying helpful staff that guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

King Room with Wet Bar

  • Sleeps 2

Two Queen Room with Sofabed

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

Pet Friendly King Room with Wet Bar

  • Sleeps 2

Pet Friendly Accessible King Room with Roll in Shower

  • Sleeps 2

Pet Friendly King Room with Kitchenette

  • Sleeps 2

Pet Friendly King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

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About the neighborhood

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021

What's nearby

  • Rose Mofford Sports Complex - 3 min walk - 0.2 miles
  • Castles N' Coasters - 5 min walk - 0.3 miles
  • Rose Mofford Dog Park - 5 min walk - 0.3 miles
  • Metrocenter - 8 min walk - 0.5 miles
  • Grand Canyon University - 7 min drive - 5.2 miles

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪Lin’s Grand Buffet - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Hibachi Grill & Supreme Buffet - ‬3 min drive
  • ‪LongHorn Steakhouse - ‬3 min drive
  • ‪Denny's - ‬11 min walk

About this property

Best Western North Phoenix Hotel

Hotel near Castles N' Coasters
Located close to Arizona State University-West Campus and Grand Canyon University, Best Western North Phoenix Hotel provides a free breakfast buffet, a grocery/convenience store, and laundry facilities. For some rest and relaxation, visit the hot tub. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and a gym.
You'll also enjoy perks such as:
  • Swimming pool along with sun loungers and pool umbrellas
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and an outdoor pool
  • Express check-out, a 24-hour front desk, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms include comforts such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

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Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

Does Best Western North Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10 PM.

How much does it cost to stay at Best Western North Phoenix Hotel?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Best Western North Phoenix Hotel on Dec 15, 2025 start from $96.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western North Phoenix Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western North Phoenix Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at Best Western North Phoenix Hotel?

Check-out is at 11 AM.

Where is Best Western North Phoenix Hotel located?

Located in North Mountain, this hotel is 1.1 mi (1.8 km) from Castles N' Coasters and within 9 mi (15 km) of Arizona State University-West Campus and Grand Canyon University. Phoenix Convention Center and Mortgage Matchup Center are also within 12 mi (20 km). 19th Avenue/ Dunlap Station is 26 minutes by foot.

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Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1015 reviews
Rating 8 - Good. 237 out of 1015 reviews
Rating 6 - Okay. 82 out of 1015 reviews
Rating 4 - Poor. 24 out of 1015 reviews
Rating 2 - Terrible. 35 out of 1015 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Nov 2025

8/10 Good

Ghazal

Liked: Cleanliness, amenities
Great breakfast
Stayed 1 night in Nov 2025

8/10 Good

Larry

Friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and awesome staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The check-in lady was courteous and friendly. She gave us several restaurant recommendations. The room was clean and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

staci

Liked: Cleanliness, staff & service, amenities
Nice staff. Older building but clean
Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Room clean and comfortable. Staff friendly and accommodating. AC a little noisy but other than a nice stay.
Stayed 4 nights in Oct 2025

8/10 Good

CLANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean property at a fair price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is hidden behind an electronics business but overall everyone is nice and friendly very accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

BLAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the value was fantastic.
Stayed 1 night in Sep 2025

8/10 Good

Chrisy

It was clean and staff was friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms, good parking and the best part good breakfast! Even tortillas and everything you need.
Stayed 1 night in Sep 2025

8/10 Good

Janine

Liked: Cleanliness, property conditions & facilities
Bed was very uncomfortable and hot tub was only lukewarm.
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, & breakfast was good, with lots of options & fresh food. The parking area was well lit & had plenty of spaces for the guests while we were there. It was really quiet in the building which was nice. We didn't get a chance to use the pool unfortunately, but we did get a chance to sit outside near the pool, while eating breakfast & others were swimming while we ate. It looked clean & the area around it was well kept. I would stay definitely stay here again!
Stayed 2 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to numerous shopping centers and eateries.
Stayed 6 nights in Aug 2025

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice, everything was nice and clean. Room was cool and smelled so nice
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It location to mass transit and restaurants. The breakfast they provide was worth it. The room was very clean. When I'm in the area again I'll stay there again. Good quality for the price.
Stayed 3 nights in Sep 2025

8/10 Good

Bret Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed (except the file cabinet frame support that is at most all BW properties…who came up with that option?). Great breakfast!
Stayed 1 night in Sep 2025

6/10 Okay

Lina

Disliked: Amenities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Avory

Liked: Cleanliness, staff & service
This was good for a quick overnight before the next destination on my trip. The thing I noticed most was even when entering the building, but especially in the room, you could smell the water... it smelled like rotten eggs/sulfur. I could smell this when brushing my teeth and using the bathroom sink. The room was fine and bed was pretty comfy. The best part was how friendly the staff was - they were all super kind and enjoyable to chat with.
Stayed 1 night in Oct 2025

6/10 Okay

Mauricio

The staff was nice.
Stayed 1 night in Aug 2025

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but they should at least stock the fridge in the room with drinking water, staff very professional and efficient
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High cooperation
Stayed 1 night in Oct 2025