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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, 2 Double Beds, Accessible, Garden View (Mobility Accessible W/Roll-In Shower)
2 Double Beds
Room sleeps 3 guests
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Other room types
Junior Suite, 1 King Bed, Ocean View
1 King Bed
Room sleeps 2 guests
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Junior Suite, 2 Double Beds (Swim-Up)
2 Double Beds
Room sleeps 4 guests
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Junior Suite, 1 King Bed (Swim-Up)
1 King Bed
Room sleeps 2 guests
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Junior Suite, 2 Double Beds, Pool View
2 Double Beds
Room sleeps 4 guests
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Suite, 1 Bedroom, Oceanfront
1 King Bed
Room sleeps 2 guests
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Junior Suite, 2 Double Beds, Ocean View
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Suite, 1 Bedroom
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed, Accessible, Garden View (Mobility Accessible W/Roll-In Shower)
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 2 Double Beds
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Junior Suite, 1 King Bed, Oceanfront (Swim-Up)
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 2 Double Beds, Garden View
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Junior Suite, 1 King Bed, Pool View
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed
1 King Bed
Room sleeps 2 guests
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Presidential Suite, 1 King Bed
1 King Bed
Room sleeps 2 guests
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Junior Suite, 1 King Bed, Oceanfront
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed, Oceanfront (Walk-Out)
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed, Garden View
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Elegant adults-only hotel on the beach

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

Location

This Playa del Carmen hotel is in the city center and set on the beach within walking distance of Quinta Alegría Shopping Mall, Playa del Carmen Main Beach, and Pier Navega. Also nearby are Mamitas Beach Club and Martina Beach Club.

Hotel Features

Catch some rays at the beach or spend the day relaxing at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.

Room Amenities

All 513 rooms offer thoughtful touches like free minibar items and pillow menus, as well as comforts such as pillowtop beds and premium bedding. Free WiFi and balconies are standard, as are LED TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Av. Constituyentes No. 2, Playa del Carmen, QROO 77780

Renovations & Closures

This property is undergoing renovations from 01 February 2019 to 13 December 2019 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

All-Inclusive Details

  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • Onsite live performances included
  • Snorkeling included

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a swim-up bar. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers an outdoor tennis court, a spa tub, and a steam room. Complimentary valet parking is available on site.

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is a smoke-free property.

  • Number of outdoor pools - 3
  • Elevator/lift
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 630
  • Free reception
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Outdoor tennis court
  • Total number of rooms - 513
  • Number of floors - 4
  • Number of buildings/towers - 4
  • Number of bars/lounges - 5
  • Full-service spa
  • Swim-up bar
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Free beach cabanas
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built 2005
  • Free pool cabanas
  • Coffee shop or café
  • Beach sun loungers
  • Steam room
  • Pool sun loungers
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Spa services on site
  • Number of restaurants - 8
  • Conference space size (feet) - 6781
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers 513 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Slippers
  • Separate bathtub and shower
  • Balcony
  • Minibar (stocked, free items)

Where to Eat

A complimentary manager's reception is offered each day.

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort has 8 restaurants on site.

24-hour room service is available.

Entertainment

The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.

Nearby Things to Do

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkeling on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Fitness classes on site
  • Volleyball on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

SPAzul has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at 11:30 PM

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Student groups on spring break are not allowed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No cribs (infant beds) available

Minimum guest age is 18

Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • All Inclusive Playa Carmen
  • Playa Carmen All Inclusive
  • Playa Carmen Resort
  • Royal Playa Carmen
  • Royal Playa Carmen All Inclusive Spa & Resort
  • Royal Playa Carmen Spa
  • Royal Playa Carmen All Inclusive Spa Resort
  • Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
  • Hilton Playa Carmen Adults-Only All-Inclusive
  • Hilton Carmen AdultsOnly Incl
  • Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
  • The Royal Playa del Carmen All Inclusive Spa Resort
  • Hilton Playa Carmen All-Inclusive Adult Resort
  • Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
  • Hilton Playa Carmen All-Inclusive Adult
  • Hilton Playa Del Carmen An Adults Only All Inclusive
  • The Royal Del Carmen Inclusive

We should mention

A resort fee is included in the total price displayed.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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