Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Photo gallery for Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Primary image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
3 outdoor pools, free cabanas, pool umbrellas

Overview of Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMaroma Beach1 min walk
  • Popular LocationEl Manglar Golf Course14 min drive
  • Popular LocationTres Rios Ecopark18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma is on the beach. Grand Coral Golf Riviera Maya and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take an opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Maroma Beach - 1 min walk
  • El Manglar Golf Course - 14 min drive
  • El Camaleon Mayakoba Golf Course - 18 min drive
  • Tres Rios Ecopark - 18 min drive
  • Grand Coral Golf Riviera Maya - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Burger Stop - 7 min drive
  • Hacienda Amarte Maroma - 11 min drive
  • Terrace Tapas Lounge & Bar - 13 min drive
  • Blue Fish - 13 min drive
  • Tramonto - 13 min drive

About this property

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 30 individually furnished rooms feature free WiFi and 24-hour room service. Guests will find upscale amenities like private plunge pools and indoor private spa tubs, along with thoughtful touches including free minibar items and bathrobes.
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma offers 30 accommodations with private plunge pools and indoor private spa tubs. Rooms open to furnished balconies. These individually furnished accommodations have separate dining areas. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–11:00 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Kayaking
  • Yoga classes

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free international calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private plunge pool
  • Private indoor spa tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

General hotel information

Drive time from closest airport42 minutes
Check-in time3:00 PM - midnight
Number of rooms30
Numbers of pools3

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 42 out of 54 reviews
5 - Excellent 78%
Rating 4 - Good. 7 out of 54 reviews
4 - Good 13%
Rating 3 - Okay. 1 out of 54 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 54 reviews
2 - Poor 0%
Rating 1 - Terrible. 4 out of 54 reviews
1 - Terrible 7%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and beautiful property. The dining at Palafitos restaurant was better than expected. Probably the best included meals I've ever had.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful. The service and food were wonderful. The Bora Bora of Mexico
Stayed 4 nights in Feb 2022

5/5 Excellent

Stayed 6 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looked the same as described on thier website. We had no surprises. The staff was very friendly and helpful. Room service was always very quick.
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Gym and spa could use an update. Food was delicious.
Stayed 7 nights in Dec 2021