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Viva Maya by Wyndham - All Inclusive

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Exterior
Superior Garden View - 2 Queen Beds | Garden view
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
Billiards

Overview of Viva Maya by Wyndham - All Inclusive

Viva Maya by Wyndham - All Inclusive

3.5 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlayacar Golf Club3 min drive
  • Popular LocationXaman Ha Aviary4 min drive
  • Popular LocationPaseo del Carmen5 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Room options

About this area

Playa del Carmen

Viva Maya by Wyndham - All Inclusive is located in Playacar Zona Hotelera, a neighborhood in Playa del Carmen, and is in the entertainment district and on the beach. Playacar Golf Club and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Tres Rios Ecopark. Traveling with kids? Don't miss Xcaret Eco Theme Park. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Playa del Carmen travel guideOpens in a new window
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Map

What's nearby

  • Playacar Golf Club - 3 min drive
  • Xaman Ha Aviary - 4 min drive
  • Paseo del Carmen - 5 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Central Square - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 56 min drive

Restaurants

  • Desayuno Don Juan - 9 min walk
  • Rosa Roja - 6 min walk
  • Turquesa - 8 min walk
  • Starbucks - 5 min walk
  • Steakhouse Riu Tequila - 1 min drive

About this property

Viva Maya by Wyndham - All Inclusive

3.5-star all-inclusive resort located in Playacar Zona Hotelera
Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham - All Inclusive provides a roundtrip airport shuttle, a poolside bar, and a terrace. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in aromatherapy, a facial, or a Swedish massage. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and more. The gym offers yoga classes and aerobics classes; other things to do include scuba diving, kayaking, and rowing/canoeing. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Free bicycle rentals, 2 outdoor tennis courts, and a porter/bellhop
  • Multilingual staff, tennis lessons on site, and ATM/banking services
  • Guest reviews give top marks for the beach locale
Room features
All 604 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Balconies, refrigerators, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino
  • Viva Café

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Kayaking
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Spa tub
  • Surfing/bodyboarding
  • Tennis lessons
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,980 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.72 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maya Viva
Maya Viva Wyndham
Viva Maya
Viva Maya Resort
Viva Maya Wyndham
Viva Wyndham Maya
Viva Wyndham Maya Playa del Carmen
Viva Wyndham Maya Resort All Inclusive
Viva Wyndham Maya Resort All Inclusive Playa del Carmen
Wyndham Viva Maya
Viva Wyndham Maya All Inclusive Playa del Carmen
Viva Wyndham Maya Resort
Viva Wyndham Maya Resort Playa del Carmen
Playa Del Carmen Wyndham
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Wyndham Maya Riviera Maya/Playa Del Carmen Mexico
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Wyndham Maya
Viva Wyndham Maya All Inclusive
Viva Wyndham Maya Inclusive

Frequently asked questions

Does Viva Maya by Wyndham - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Viva Maya by Wyndham - All Inclusive?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham - All Inclusive on Jun 10, 2023 start from $173.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Maya by Wyndham - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Maya by Wyndham - All Inclusive?

Self parking is free at this property.

What time is check-in at Viva Maya by Wyndham - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Viva Maya by Wyndham - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Viva Maya by Wyndham - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Maya by Wyndham - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, sailing, and more.

Viva Maya by Wyndham - All Inclusive Reviews

Viva Maya by Wyndham - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 377 out of 1001 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 314 out of 1001 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 155 out of 1001 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 88 out of 1001 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 67 out of 1001 reviews" "
" "2 - Terrible 7%

8.6/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Okay

felicitas

Liked: Cleanliness, staff & service
I had issues with the remote control and let the front desk know and it was never fixed so I couldn't watch tv called two days in a row and nothing
Stayed 3 nights in May 2023

8/10 Good

Paulo Cesar Chira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
activities
Stayed 6 nights in May 2023

10/10 Excellent

Martin Ruiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the safe to go in and out of Playacar and the dining flexibility and options.
Stayed 4 nights in May 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time here food wasn’t as good but everything else was great’