2/5 Poor
Verified traveler
Business traveler
21 Feb 2021
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel said ‘facing construction’ and this was very misleading. If you stay at this hotel, you’re in the middle of tons of construction that is both outside and inside the facility. Hotel advertised construction hours 9-7, however the noise continued before and after the specified hours. One night I had to call reception at 1130 to complain because people were still swinging hammers outside. It is very easy to hear noise from the rooms on either side of you. The door to the room let’s in a lot of noise from the hallway as well - you can easily hear people walking by, talking, etc. The balcony doors let in a lot of noise from the roof top bar every night. I was told 3 times a coffee pot would be sent to my room and it never happened. There was a Nespresso machine in the room that I only received pods for on the second day of my stay - they were never refilled. Room service always brought more than I asked for and I had to pay extra for what they brought. One time room service called back to confirm my order and they still ended up bringing more than I asked for.
Stayed 1 night in Feb 2021
