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Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

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Private beach, white sand, beach cabanas, sun loungers
Private beach, white sand, beach cabanas, sun loungers
Private beach, white sand, beach cabanas, sun loungers
5 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Overview of Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

5-star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302

Explore the area

  • Popular LocationJuanillo Beach6 min walk
  • Popular LocationPunta Espada Golf Course8 min drive
  • Popular LocationScape Park13 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)17 min drive

Room options

About this area

Punta Cana

Located in Punta Cana, Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic is next to a golf course and on a private beach. BlueMall Punta Cana and Downtown Punta Cana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Cana Beach and Bavaro Beach. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with cave exploring and hiking/biking trails.

What's nearby

  • Juanillo Beach - 6 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 10 min drive
  • Scape Park - 13 min drive
  • La Cana Golf Course - 17 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • Mediterraneo Restaurant - 7 min drive
  • La Palapa - 8 min drive
  • La Taberna De Charlo - 9 min drive
  • El Portico - 10 min drive
  • Arroceria Valenciana - 10 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

5-star luxury property by the ocean, rejuvenated in 2018
You can look forward to 18 holes of golf, a nightclub, and a swim-up bar at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic. This property is a great place to bask in the sun with a private beach, beachfront dining, and beach cabanas. Treat yourself to a sports massage, reflexology, or a detox wrap at Sanctuary Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature seafood and ocean views. Yoga classes and aerobics classes are offered at the 24-hour gym; other things to do include beach volleyball and racquetball/squash. In addition to a beach bar and a poolside bar, guests can connect to free in-room WiFi.
Other perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • 5 outdoor pools, free newspapers, and an elevator
  • Golf clubs on site, a water dispenser, and karaoke
  • Guest reviews say great things about the helpful staff
Room features
All 324 individually furnished rooms feature comforts such as jetted bathtubs and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Jetted tubs, rainfall showers, and designer toiletries
  • 32-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Blue Marlin
  • Casabella
  • Wok
  • The Steakhouse
  • Capriccio

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Full-service spa
  • Karaoke
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (3466 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property - September 2018
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts
Sanctuary Cap Cana All Inclusive Adult Resort

Frequently asked questions

Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 6 AM–7 PM.

Is Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Self parking and valet parking are free at this property.

What time is check-in at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Check-in is from 3:00 PM - 7:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.

What time is check-out at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Are there all-inclusive benefits at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, bartending classes, and more.

Where is Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic located?

Located in Punta Cana, this beachfront property is next to a golf course, 0.3 mi (0.5 km) from Juanillo Beach, and within 6 mi (10 km) of Punta Cana Beach and Punta Espada Golf Course. Indigenous Eyes Ecological Park and Scape Park are also within 6 mi (10 km).

Can I cancel my reservation for free at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic and receive a full refund?

Yes, Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic offers free cancellation on select room rates, because flexibility matters! Please refer to Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 825 out of 1003 reviews
5 - Excellent 82%
Rating 4 - Good. 114 out of 1003 reviews
4 - Good 11%
Rating 3 - Okay. 32 out of 1003 reviews
3 - Okay 3%
Rating 2 - Poor. 15 out of 1003 reviews
2 - Poor 1%
Rating 1 - Terrible. 17 out of 1003 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

RuiPing
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel was not really good from my expectations, but the staffs are very friendly and helpful, especially Sandro. Thank you so much!
Stayed 5 nights in Sep 2022

4/5 Good

Alberto
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes this hotel
Stayed 5 nights in Sep 2022

3/5 Okay

Alicia B Alvarez
Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel stay at the beginning was wonderful. With hurricane Fiona, the last whole day (September 19) was a nightmare, they said the room was safe and at night we ended up sleeping in the bathroom, the whole window was destroyed and at the last minute they came to evacuate us from the room to a local. It was very dangerous for us. On Monday the 20th they evacuated us from the hotel without giving us a courtesy night for a whole day paid and lost (rather suffered), and they did not even manage that night in another nearby hotel, so we had to pay another place. Wonderful hotel staff but failed management, you guys don't rock the recent luxury hotel rating you celebrate so much.
Stayed 7 nights in Sep 2022

5/5 Excellent

Kalliopi
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was extremely clean and well organized. The staff was friendly and accomadating. The best!
Stayed 3 nights in Sep 2022

5/5 Excellent

Bryan Christopher
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the property was amazing.
Stayed 3 nights in Sep 2022

5/5 Excellent

Regina Therese
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation! Our butler, Jorge, saw to our every need. The drinks were as strong as we needed them to be, the food was fantastic with lots of dining options. If you try the steakhouse, get the tomahawk and ask for Super Jerry to be your waiter. Overall, this was the best all inclusive vacation we’ve been on.
Stayed 6 nights in Sep 2022

5/5 Excellent

Melissa
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harry the butler was very attentive and was so welcoming. I liked that the pools were calm and there were several places we had almost all to ourselves.
Stayed 4 nights in Sep 2022

5/5 Excellent

jose
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The steakhouse was fantastic. The whole resort was very well kept. The beach was maintained as well, no seaweed strewn about.
Stayed 3 nights in Sep 2022

5/5 Excellent

Luis
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito
Stayed 4 nights in Sep 2022

5/5 Excellent

Jeffery C
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding in all that they did.
Stayed 3 nights in Sep 2022