Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

5.0 star property
Adults-only oceanfront luxury

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

Aerial view
Aerial view
Premium bedding, down comforters, pillowtop beds, free minibar
5 restaurants, breakfast, lunch, dinner served; seafood
Outdoor wedding area

Reviews

9.4

Exceptional

Popular amenities

  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • On private beach
    On private beachOn private beach
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub

Check-in time

3:00 PM

Check-out time

12:00 PM
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About the neighborhood

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302

What's nearby

  • Juanillo Beach - 6 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 8 min drive
  • Los Establos Cap Cana - 11 min drive
  • Scape Park - 11 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Boat House - ‬8 min walk
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪Api Beach - ‬8 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

Luxury all-inclusive resort by the ocean
Located close to Juanillo Beach, Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic provides 18 holes of golf, a nightclub, and a swim-up bar. This resort is a great place to bask in the sun with a private beach, beachfront dining, and beach cabanas. Treat yourself to a manicure/pedicure, a facial, or a sports massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball. In addition to a beach bar and a poolside bar, guests can connect to free in-room WiFi.
Other perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • 6 outdoor pools, a front-desk safe, and concierge services
  • A living plant wall, beach towels, and 5 meeting rooms
  • Guest reviews say great things about the pool and helpful staff
Room features
All 324 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with jetted tubs and eco-friendly toiletries
  • 55-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18 holes of golf
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,839 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio
  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from August 15 2024 to September 30 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts
Sanctuary Cap Cana All Inclusive Adult Resort

Frequently asked questions

Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic have a pool?

Yes, this property has 6 outdoor pools. Pool access starts at 6 AM.

How much does it cost to stay at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic on Aug 13, 2024 start from $455.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Self parking is free at this property.

What time is check-in at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, dance classes, and more.

Where is Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic located?

Located in Punta Cana, this beachfront resort is next to a golf course, 0.3 mi (0.5 km) from Juanillo Beach, and 2.9 mi (4.6 km) from Punta Espada Golf Course. Punta Cana Beach and Scape Park are also within 6 mi (10 km).

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1005 reviews" "
Rating 8 - Good. 125 out of 1005 reviews" "
Rating 6 - Okay. 36 out of 1005 reviews" "
Rating 4 - Poor. 24 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ergi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful relaxing time, staff was always willing to help, there was daily activities like the Friday Dominican night, fire show, Latin night etc. I was very impressed with hospitality and how convenient was everything around you
Stayed 5 nights in Jul 2024

8/10 Good

Maria L, Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities
Pros: The property is overall beautiful with mostly pleasant staff members. Food: Buffet was overall good with lots of selections for breakfast and lunch. Pizza at MAMMA'S FORNO at Sanctuary Town was delightful!!!!!! Room service was great and convenient. Pools - Jose is the best at the pool. He made sure to save my best friend and I a spot each day and left us beautiful flowers on our chairs. Another great staff member is John, offering us daily activities by the pool. Both are fluent in English and very helpful and sociable. Cons: Beach - small, rocky and smelly with lots of seaweed. We did not want to go - bummer for being in the Caribbean. My best friend and I wanted to leave the resort a few times and we had issues arranging transportation (they didn't want us to leave). When we saw some of the staff walking around, they did not make eye contact or say hello and overall seemed annoyed. Came back late one night and two staff asked if we needed a ride and for our room # (creepy) Room: we stayed in room 6317 in building 2 of the property and had an issue with a mildew smell in our shower as well as lack of sufficient air conditioning. We had already unpacked all of our things and did not want to waste time on requesting a different room. There were holes in our room shades and at one point the ceiling came down in our closet exposing pipes and leaving tile residue all over the floor. They did send someone up right away to fix it but that was slightly disturbing.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The ambiance was amazing.
Stayed 5 nights in Jul 2024

2/10 Terrible

Carmen

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Donovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 👍
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, plenty of dining options, friendly staff. Overall, an amazing experience if you are looking for a more laid back vacation.
Stayed 6 nights in Jul 2024

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Lorayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in sanctuary capa cana and my stay was wonderful to say the least. Great food. Buffet could have been a bit better but all restaurants were amazing. Service was also amazing ! I highly recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Elba

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort!
Stayed 2 nights in Jul 2024

10/10 Excellent

Elba

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time going to Sanctuary and won't be my last. This resort is literally perfect. Everyone is extremely kind and helpful, food and drinks are outstanding, and the pools and views are to die for. This a very laid back/chill hotel, but don't be fooled by that, there is tons to do and you won't get bored. There are multiple activities every day at the pools, common spaces and disco. Shout out to Nathanael from the entertainment team for giving such a fun pool aerobics class. In addition, there's the "Sanctuary Town" which has a beer bar with games and a pool table, but also several themed restaurants for sushi, burgers, Spanish food, sweets and pizza. We stayed in the "Castle" side of the resort, which is the best in my opinion. Shout out to Camacho, who has to be one of the friendliest, nicest and most helpful butler of any hotel i've ever been too. Lastly, the spa is unbelievable. Do yourself a favor and book a session of Hydrotherapy and 15-min reflexology. It was just perfection. 10/10 It's just my favorite hotel in the Dominican Republic.
Stayed 2 nights in Jul 2024

8/10 Good

cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best resorts I’ve ever stayed at, clean, food was great. Staff was outstanding. I would stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

DEYANIRE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Everything was excellent 😃
Stayed 2 nights in Jul 2024

10/10 Excellent

Alec Moises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Every staff member treats you well, each with their own true personality and amazing smile. It's the kind of experience that makes you want to return over and over. Just make sure you bring long pants for some on-sight reservations.
Stayed 6 nights in May 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Great time to relax and enjoy the sun! The service was amazing.
Stayed 5 nights in Jul 2024

2/10 Terrible

Sescel

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was awful and food regular
Stayed 4 nights in Jun 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at Sanctuary. The staff is very kind and hospitable. We wanted to stay at a quality all inclusive for adults and heard this was the best. Great quality all around. Our favorite restaurant was Blue Marlin, which overlooks the ocean. Our servers Willy and David were the best! I recommend the mahi and any Dominican menu items on their menu. Cleaning service is offered daily and they refill your fridge with waters, sodas and beer as well. It’s all included. If you need any medications from pharmacy close by, concierge will have it delivered. Front desk staff was also very friendly. Overall a great stay and highly recommend to all discerning travelers.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not sure where to start with my review of this resort, but I know I must leave one because if it can help anyone that is on the fence, then I want to help! From the time my husband and I arrived we were taken back by the stunning sights and treated like royalty. All staff from the grounds keepers to the barrister were friendly and eager to help with any questions or requests we had. Sanctuary is a smaller resort compared to some we staid at before, so we were nervous at first since we like space. Since our last couple vacations left a lot to be desired, we decided that we needed to try something very different this vacation. Sanctuary is a gem of a place and very quaint and intimate. Additionally, this was the first adults only resort we have ever been to (we will never stay at anything different going forward). The decor and design was very Spanish colonial and added a touch of elegance and gave a vibe we didn't expect. The food and restaurant options were in abundance and the little town center with additional restaurants and shops was such a pleasant surprise. There was a perfect variety of entertainment and we liked the 2 time options, since we typically aren't late night owls. We absolutely loved attending Dominican night so we could experience the cultural foods, dancing, and arts from local venders. Also the gym facility and Castle pool were amazing! I would write more but limited to words! We will go back! One of our best vacations yet. <3
Stayed 5 nights in Jun 2024

10/10 Excellent

Peter J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our whole stay was wonderful from checkin to checkout!!! The staff were all very friendly and helpful plus they treated us like we were friends. Our swim out suite was great and our butler, Jeremia, was very attentive and helpful! There are a lot of pools to choose from, ranging from quiet to entertaining. The pool staff were very helpful getting towels, arranging the umbrellas, and of course getting drinks! All the restaurants were very good but our favorite was Capriccio’s (Italian), the staff, atmosphere, and food made for a memorable anniversary dinner! This time of year there was heavy seaweed so we did not spend anytime on the beach but that is not the resort’s fault. We will definitely plan to come back!
Stayed 6 nights in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Loved eveything
Stayed 4 nights in Jun 2024

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from my 6 day trip here at Sanctuary Cap Cana. It was my first time in Punta Cana so things were new and exciting. The staff were for the most part very kind and helpful. There were only a few in concierge who made it seem like you were bothering them. We got a room with ocean views and a jacuzzi. The room was nice and housekeeping never disappointed. Now apart of what attracted us to this property was the castle however you have to pick those particular rooms to stay there. Which may I also add the castle is on a hill along with the gym. Knowing how much I like working out in the morning, I truly wished I would have gotten a room in the castle with a swim up. I say that because, even with all the great pools on this beautiful property, I want to make this very clear THERE IS BARELY A BEACH! Traveling to an all-inclusive Caribbean location, I really was disappointed in the lack of beach and decent water. It was more like swamp lake water. Being that it was my first time in DR that did push me to do some incredible excursions in search of a nice beach. But that defeats the point of all-inclusive; I shouldn’t have to leave the property. This is the reason I’m only rating 4 stars. The food was great, sanctuary town was really cute and the property was beautiful.
Stayed 6 nights in Jun 2024

10/10 Excellent

Lynsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, Quiet, Great Food and Customer Service
Stayed 5 nights in Jun 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Douglas Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was 5 star! The staff, the food, and room, my wife and I had such a great time! The pizza in sanctuary town is a must! We did not have not one bad meal the entire stay! Dinner on the beach was everything and definitely worth the price. We are still talking about how good the food was. Thanks to all the staff that greeted us daily and remembered our names and made our overall stay wonderful!
Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0