The Umstead Hotel and Spa is located in Cary. North Carolina Museum of Art and Red Hat Amphitheater are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall and Brier Creek Commons. Check out an event or a game at PNC Arena, and consider making time for Frankie's Fun Park, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Raleigh-Durham International Airport (RDU) - 8 min drive
About this property
The Umstead Hotel and Spa
Luxury resort with full-service spa and fitness center
This smoke-free resort features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and valet parking.
The Umstead Hotel and Spa offers 150 accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
Languages spoken
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Valet parking on site (USD 14.00 per night)
Electric car charging station on site
Food and drink
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20-50 per person
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Herons
Things to do
Bicycle rentals
Fitness center
Full-service spa
Seasonal outdoor pool
Shopping
Yoga classes
Family friendly
DVD player
Free cribs/infant beds
Free rollaway/extra beds
Seasonal outdoor pool
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Turndown service
Wedding services
Business services
Business center
Meeting rooms
Outdoors
Garden
Terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - Swedish
Sauna
Spa open daily
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities or services will be unavailable from August 1 2022 to December 20 2022 (dates subject to change):
Sauna
Spa
Spa/Beauty services
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between USD 20 and USD 50 per person (approximately)
Valet parking fee: USD 14.00 per night
Pet fee: USD 200 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
The seasonal pool will be open from March to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary
Frequently asked questions
Yes, this property has a seasonal outdoor pool.
As of Jul 1, 2022, prices found for a 1-night stay for 2 adults at The Umstead Hotel and Spa on Jul 4, 2022 start from $399.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property allows pets (limit 2 per room). There's a fee of USD 200 per accommodation, per stay. Service animals are exempt from fees.
Self parking is free at this property.
Check-in is from 3 PM - midnight. After-hours check-in is not available.
Check-out is at noon.
Situated in Cary, this luxury resort is 0.6 mi (0.9 km) from William B. Umstead State Park and within 6 mi (10 km) of North Carolina State University and PNC Arena. North Carolina State Fairgrounds and WakeMed Soccer Park are also within 6 mi (10 km).
Yes, The Umstead Hotel and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to The Umstead Hotel and Spa cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.7
Exceptional
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My room reeked of cigarette smoke. I checked in at 3pm. Complained at 6pm, didnt get into new room until approx 9:30pm. I live in the area and I went there to sleep and rest. I follow up with management. Manager did not have a good attitude. I checked out and management was supposed to follow up with me and did not. I was offer $150 credit and that was all. Still have not received a follow up. Not acceptable for $1300 for resting. Still waiting to hear back from the Director of Rooms. My complaint was validated by multiple staff members. I felt harassed by the manager.
I went to check-in while my husband parked the car, and was told that they could not check me in until my husband was present even though I was the one who made the reservation. I usually book reservations under his name because he is the one that normally checks in, but have never had this issue at any other hotel we have visited. I felt like a child being reprimanded and had to go wait in the lobby until he arrived. I understand rules, but we have the last name and I had the credit card it was booked under...just an annoying way to start the visit. We also arrived back to the hotel that night after dinner to find our door was not shut all the way. I always make sure it is closed, but did not know they have a turn down service and can only assume when they left they didn’t check to make sure the door was all the way shut. Again, a little annoyed because who knows how long it was completely open for someone else to walk in. The facilities were well maintained, but I would not stay at this location again based on my overall experience.