“Great service staff with smile. Breakfast comes with team staff presenting a dance/ morning exercise to energize the guests. Only gripe is the room cleanliness can be more thorough. There’s a sweet wrapper in one of the pillows. Cup has a layer of oil in it. Shower drainage allows water to back flow into the dry WC area”
“I managed to plan a surprise proposal with the help of
The Hotel has a WhatsApp staff number which you can contact and ask questions. Wonderful experience.
”
“We have nothing but positive to say about our stay at Four Points by Sheraton Lagoi Bay, Bintan. The resort is new and modern and very airy providing a truly relaxing atmosphere the moment we stepped off the shuttle bus from the jetty. Staffs were super attentive and provided beyond 5-star customised service to us ensuring our stay was a truly memorable one. Rooms were spacious with a great ocean view; the balcony was comfy. Overall the cleanliness of the resort was good however there were……
"I managed to plan a surprise proposal with the help of
The Hotel has a WhatsApp staff number which you can contact and ask questions. Wonderful experience.
"
"We have nothing but positive to say about our stay at Four Points by Sheraton Lagoi Bay, Bintan. The resort is new and modern and very airy providing a truly relaxing atmosphere the moment we stepped off the shuttle bus from the jetty. Staffs were super attentive and provided beyond 5-star customised service to us ensuring our stay was a truly memorable one. Rooms were spacious with a great ocean view; the balcony was comfy. Overall the cleanliness of the resort was good however there were some teething issues like towels availability, replacement of amenities which could be better finetuned. Understandably this is a relatively new resort so these issues could be revolved and improved once the resort operations gain more experience and a bit more training.
Thanks to the entire team’s hospitality! We truly enjoyed our stay. "
