“Lovely quiet place excellent amenities and yet near enough to larger areas for exploring. Great choice of breakfast. Excellent hosts and stunning views. Free easy parking.”
“Lovely location and tranquil setting. However our stay did not include breakfast and at £13 each we gave it a miss. Plenty of parking outside, although there were very few staff around, we had to call the hotel to get someone at reception.”
“The receptionist was very helpful and welcoming when we arrived.
Allocated a room with a four poster bed, as I'm a little claustrophobic we asked to change room at reception, no problem at all. Overlooking the river with balcony we would definitely stay again in this room.
It is a little tired but clean and comfortable.”
“Amazing night, we will be going back next week, the receptionist/bar lady/waitress was amazing! She literally ran the place during our stay! I’m so annoyed I can’t remember her name! The pool was a fab touch have a little one! X”
“I booked this property because it acepts dogs. When I arrived the owner was quite horrible with me about my dog. Apparently you need to state about your dog coming even though the website doesn't state that! Poor communication and as a paying customer I was put off by the owners attitudes ”
“Very friendly staff welcomed us with cookies at check-in, great dinner on site in the restaurant and a comfortable night’s sleep. Convenient location and heaps of parking.”
“I was not really happy with the room I was given.
I booked a normal room, but received a room for an impaired person. I was put in room 1.
The shower was a wet floor shower, which was not too bad, but the bed was terrible.
The mattress had collapsed and I ended up sleeping ( actually I didn't sleep) in a dip, ended up with body aches.”
“During our stay there was a wedding party and the hotel was fully booked. There appeared to be staff shortages/new staff! This meant things took a little longer or needed a bit of extra staff training/help. Unfortunately there was also a wine shortage after several very busy events over the last 2 weeks!
However we are patient people and ALL available staff were hardworking and friendly. Special mention to Ceran, Reese, Kyle, and sorry forgot name of the welding apprentice in the bar team. ……
“The room was nice and cozy, it had the best bed I have ever slept on in a hotel! The tea and coffee were very much appreciated as well. The staff were lovely, they couldn’t do enough for you, I will definitely stay again if I visit Thetford.”